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Code42 Support

Device Networks settings reference

Available in:

  • CrashPlan PRO
    • Standard
    • Premium
    • Enterprise
Applies to:

Overview

This reference guide explains the options available on the administration console Settings > Device Networks screen. Use the Device Networks screen to set upload limits for devices based on location.

See our Configuring Device Networks tutorial for additional considerations and step-by-step instructions for configuring network-based backup settings.

Device Networks

In the administration console, select Settings > Device Networks from the navigation menu on the left to view network-based backup settings.

Administration console Device Networks screen

Item Description
a Network-based device backup rates Enables and disables network-based device backup settings for your entire Code42 environment. Disable this setting to create network sites and configure settings before applying them to user devices.
b Create New Site Displays options for creating a network site, including the site's name, IP addresses, sending limits, and peak/non-peak schedule.
c Edit Default Displays default sending rates for devices connecting from locations not specifically defined in a network site.
d Schedule sending limits Enables and disables scheduled sending limits for all network sites with defined schedules. Disable this setting to configure site schedules before applying them to user devices.
e Site name The name of the network site. Click any row to view and modify the network site's details.
f IP Address Lists the specific IP address, IP range, or subnet to which a user device connects.
g Status
  • Enabled: Settings for this site are applied to user devices.
  • Disabled: Settings for this site are saved, but not applied to user devices.
h Sort arrows Moves the network site up or down in the list. If a device matches more than one network site, it uses the settings for whichever network site appears first in this list.
i Delete Deletes the network site, which removes the settings and sending limits for devices connecting with this network site's IP addresses.

Default Settings

The default sending rates apply to devices connecting from locations not specifically defined in a network site. The first time you access the Device Networks screen, you are prompted to define the default settings. Default settings must be defined before network-based device backups can be enabled.

To access the default sending limits:

  1. From the administration console, select Settings > Device Networks.
  2. Select Edit Default.
    The Default Settings screen appears.

Device networks default settings

Item Description
a WAN away Defines the maximum data transfer rate (in Mbps) when the user is away from the device for devices connecting from a routable IP address (WAN connections typically mean the device is not "on your network").
Linux devices always use the away setting.
b LAN away Defines the maximum data transfer rate (in Mbps) when the user is away from the device for devices connecting from a non-routable IP address (LAN connections typically mean the device is “on your network”).
Linux devices always use the away setting.
c WAN present Defines the maximum data transfer rate (in Mbps) when the user is present at the device for devices connecting from a routable IP address (WAN connections typically mean the device is not "on your network").
d LAN present Defines the maximum data transfer rate (in Mbps) when the user is present at the device for devices connecting from a non-routable IP address (LAN connections typically mean the device is “on your network”).
Minimum recommended sending limits
When setting network sending limits, do not set a rate lower than 0.10 Mbps or 100 Kbps. Rates lower than 0.10 Mbps can prevent devices from communicating with the Code42 server, which can stop backups and future configuration changes. To stop backup entirely, do not adjust sending limits. Instead, you can pause backup or only allow backups at specified times.

Create Network Site and network site details

Creating a new network site and modifying an existing network site present the same set of options.

  • To create a new site, select Settings > Device Networks > Create New Site.
  • To modify an existing site, select Settings > Device Networks and click the site's row in the Network Sites list.

Administration console Create Network Site screen

Item Description
a Site name The name of the network site. This name appears in the list of network sites on the Device Networks screen.
b Add IP addresses or ranges Specifies IP addresses or ranges to add to this network site.
c Site description An optional description of the network site. Add a description to include additional notes and details for each network site.
d IP addresses List of IP addresses defined for this network site.
e Delete Removes the IP address from this network site.
f Standard Standard sending limits apply the same values at all times. When selected, only one set of Away and Present sending limits appears. Peak business hours settings do not appear.
g Scheduled Scheduled sending limits enable you to specify different sending limits for peak and non-peak business hours. Use this option to limit backup traffic when specific networks are busy with higher priority network activity.
h Specify peak business days and hours Defines the days of the week and start and end times for peak business hours.
Appears only when Scheduled sending limits are selected.
i Set sending limits for peak business hours
  • Away: Defines the maximum data transfer rate when the user is away from the device during the defined peak business hours.
    Linux devices always use the away setting.
  • Present: Defines the maximum data transfer rate when the user is present at the device during the the defined peak business hours.

Appears only when Scheduled sending limits are selected.

j Set sending limits for non-peak business hours
  • Away: Defines the maximum data transfer rate when the user is away from the device during non-peak business hours.
    Linux devices always use the away setting.
  • Present: Defines the maximum data transfer rate when the user is present at the device during non-peak business hours.
k Enable Network Site

Enables or disables the settings for this network site.

  • Enabling a network site enforces the defined sending rates.
  • Disabling a network site retains the defined settings without applying them to user devices.

When editing an existing network site, the Enable Network Site switch appears at the top of the page.

l Add Site

Saves these settings and adds the network site.

When editing an existing network site, the button appears as Update Site.