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Who is this article for?

Code42 for EnterpriseSee product plans and features
CrashPlan for Small Business 

CrashPlan for Small Business, no.

Code42 for Enterprise, yes.

Link: Product plans and features.

This article applies to versions 6 and 7.

Other available versions:

Cloud | Version 5 | Version 4Link: What version am I on?

Code42 Support

Administration console restore reference

Who is this article for?

Code42 for EnterpriseSee product plans and features
CrashPlan for Small Business 

CrashPlan for Small Business, no.

Code42 for Enterprise, yes.

Link: Product plans and features.

This article applies to versions 6 and 7.

Other available versions:

Cloud | Version 5 | Version 4Link: What version am I on?

Overview

All restore options in the Code42 administration console appear under Device Details > Action menu > Restore. This reference guide describes the options available when restoring from the administration console.

Considerations

(Version 6.8.3 and later) To secure user data from access by the Code42 server system, an administrator can prevent restoring files from the administration console. You can verify your environment's configuration in organization settings. The setting only applies to the server file system and zip file restore types; it does not apply to the device restore type.

Administration console restore reference

Web restore from the administration console

Item Description
a From Destination Displays available destinations to restore from.
b Restore Target

Specifies the type of restore:

c Target device
Device restore only
Specifies a device as the destination for the restore.
d Target location
Device restore only
  • Target Path
    Specifies that the files should be restored to a specific file path on the device.
  • Target
    (Appears only if Target Path is selected). Specifies the file path on the device for the restore.
  • Original Location 
    Specifies that the files should be restored to their original location on the device.
    • If the file already exists

      Specifies what to do with existing files (files that are on your device right now) when Code42 restores a file matching the filename to the same location.

      • Rename
        Renames the existing files by adding the prefix "original1" to the existing filename.

      • Overwrite
        Overwrites existing files with the restored file.

    • Permissions
      Specifies ownership of restored files. 
      • Current 
        (Recommended) When the file is restored, its ownership is changed to match the ownership of the folder where the restored file is saved. 
      • Original
        When the file is restored, it keeps the original ownership that was in place when the file was backed up.
e Restore files as of

Restores files as they existed on a specified date. Click the calendar icon to display the calendar widget.

f Find files... Searches for a file name or name pattern.
g File tree Displays a list of files that are backed up from this device. Select files and folders to restore them.
h Display hidden files Displays hidden files, such as system files in the list of files to restore.
i Display deleted files Displays files that have been deleted from the computer in the list of files to restore.
j Full Paths

Selects to restore files and folders using their original full folder and path structure or to restore to a single location.

k Restore details Displays the number of folders, the number of files, and the total size selected to restore.
l Cancel Closes the window without restoring.
m Restore Restores selected files.
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