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Code42 Support

Administration console overview

Available in:

Small Business
Applies to:


The Code42 administration console is the browser-based environment you use to view, manage, monitor, and configure your Code42 environment. This tutorial describes the basics of the administration console.

Access the administration console

CrashPlan for Small Business (previously CrashPlan PRO)

To access the administration console, use a supported web browser to visit the CrashPlan for Small Business Sign In page.

The administration console dashboard appears when you sign in, which displays information about backup status, users, devices and settings.

Code42 for Enterprise

To access the administration console, point a supported web browser to your server's hostname or IP address on port 4285. For example:


When you launch the administration console, the dashboard displays information about backup status, storage, devices, and users.

Administration console access
The content and options displayed in the administration console are determined by the user role of the signed-in user. An administrator is allowed full access to configure all aspects of the Code42 environment, while end users only receive access to settings related directly to their individual devices and accounts.

Administration console basics

Menus and general navigation

  • At the top of the screen, the toolbar allows you to select applications and to change appearance and language settings.
  • The navigation menu on the left contains links for viewing and managing the different components of your Code42 environment.
  • Action Menu Icon Action menus display contextual actions and options.

Columns and lists

  • Sort any column by clicking the column title.
  • Column widths are adjustable, and the width settings are remembered across sessions.
  • To reset default column widths, double-click the heading above the columns (for example, "User Overview").
  • Real-time scrolling dynamically loads data as you scroll through the data set, making it easy to manage large lists.

Administration console toolbar

Application selector

The application selector displays Code42 web applications available to the signed in user. Administration displays the administration console.

Application selector

Item Description
Administration View, manage, monitor, and configure your Code42 environment.
Legal Hold Create and manage preservation policies, place users (custodians) in your Code42 environment on legal hold, and collect data.
File Search Allows authorized individuals to search users' backed up files.
Security Center Monitor user activity and view activity notifications.
Reporting Run reports to address common problems and answer questions about users and devices in your Code42 environment.

My profile menu

The My Profile menu provides links for context-sensitive help and options for customizing the administration console language and appearance.

My Profile menu

Item Description

Specifies the locale the administration console displays. This sets the displayed language and date format. When you specify a locale from the toolbar, the chosen locale is set via a cookie within your current browser. View available locales. Links to the Code42 website.
Log out Signs the current user out of the administration console.

Navigation menu

The navigation menu on the left provides access to settings for all components of your Code42 environment. Click any link in the table below to learn more about a specific component.

Enterprise navigation menu

Item Description

Enter text to search for users, devices, organizations, servers, destinations, and plans in your Code42 environment. You can enter a full or partial first or last name, email address, device guid, device name, or organization name (Code42 for Enterprise only).

Matching results appear below the search text box. Click any result to view the relevant details.

Dashboard Displays high-level summary information about backup status, storage, and users.


View and manage system alerts.


Organizations are the Code42 environment's way of grouping users. You can configure different organizations to use different settings, different backup destinations or even use different LDAP servers to authenticate users.
Users Manage users, their devices, add new users, and manage roles.
Devices View all devices and manage device details and settings.
App Downloads Manage the client versions that are available for download from your Code42 server.
Storage View and manage all storage in your Code42 environment. Access the different components to configure within Storage: Destinations, Servers, and Store points.

Access the different components to configure within Settings.


View your registration key and current subscription status (current subscriptions, subscriptions in use).
My Profile Displays summary information about your backup, restores, and the location of your devices. The action menu contains commands to edit your profile and view deactivated devices.
Security Center Monitor user activity and view activity notifications.

Settings in the Administration console

Apply settings

For settings in the administration console that impact user devices, there are three options for applying settings: save, push, and lock.

  • Saving a setting applies it for new devices in the future. Saving settings does not affect any existing devices.
  • Push button Pushing a setting changes it on user devices, but still allows users to change the setting later.
  • Lock button Locking a setting pushes it out to user devices and also prevents users from changing the setting later.


Applies changes to future devices Applies changes to existing devices Allows users to change settings
Save Yes No Yes
Push Yes Yes Yes
Lock Yes Yes No

Learn more about device defaults and applying settings.

Inherit settings

Your Code42 environment can hold many organizations, and each organization (called parent organizations) can contain other organizations (called child organizations). Each organization, visible in the administration console at Organizations, is also a child organization of the system-wide organization at Settings > Organization. By default, each new organization inherits the settings of its parent organization.

From the action menu, select Edit to enable or disable inheritance for an organization.

Inherit destination settings from parent

Tips On Inheritance
  • When you disable inheritance for an organization, that organization (and any child organizations belonging to that organization) will not receive existing or new settings from the parent organization.
  • All newly-created organizations inherit all settings from their parent organizations by default.
  • Inheritance can be enabled or disabled for groups of settings, such as settings for Destinations, Security, and so on.
  • If you re-enable inheritance for an organization, any unique settings are lost and replaced by the parent organization's settings when you click Save.
  • Depending on the settings you have configured in your own Code42 environment, enabling or disabling inheritance can apply settings that may lead to data loss, such as disk quotas or cold storage settings.

Command-line interface

Code42 for Enterprise only

In addition to the graphical user interface of the administration console, you can also interact with your Code42 environment through a command-line interface (CLI). To access the command-line interface:

  1. Double-click the logo in the upper left corner.
    The command-line interface appears.
  2. Enter commands at the top of the command-line interface.
  3. Review the output below.

See the Command Line Interface Overview for additional details and a complete list of available commands.

Command Line Interface (CLI)

Command-line interface for Code42 app devices

Use the administration console device command line to send commands to Code42 app devices that are currently online.

To open the administration console command-line interface for Code42 app devices:

  1. Locate the device in the administration console.
  2. Click the device to view its details.
  3. Double-click the operating system icon above the device's name.

Open command line interface for devices

Available commands

The administration console can send any command that is available within the Code42 app.
Command line interface for devices

Available locales

The administration console is available in the following languages:

Language Locale Name
Chinese Simplified 中文
Chinese Traditional 中文 - 台灣
Dutch Nederlands
English (United Kingdom) English (United Kingdom)
English (United States) English (United States)
French Français
German Deutsch
Italian Italiano
Japanese 日本語
Korean 한국말
Norwegian Norsk bokmål
Portuguese (Brazil) Português (Brasil)
Spanish (Latin America) Español (América Latina)
Spanish (Spain) Español (España)
Swedish Svenska
Thai ไทย