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Who is this article for?

Code42 for EnterpriseSee product plans and features
CrashPlan for Small Business 

CrashPlan for Small Business, yes.

Code42 for Enterprise, yes.

Link: Product plans and features.

This article applies to version 5.

Other available versions:

Version 6 | Version 4Link: What version am I on?

Code42 Support

Provider destination stopped accepting application

Who is this article for?

Code42 for EnterpriseSee product plans and features
CrashPlan for Small Business 

CrashPlan for Small Business, no.

Code42 for Enterprise, yes.

Link: Product plans and features.

This article applies to version 5.

Other available versions:

Version 6 | Version 4Link: What version am I on?

Overview

This article explains how to interpret and respond to the following alert.

The table below displays where the alert appears and where it can be configured.

Alert Text Location
"Provider destination destination name stopped accepting application application name." Email and Alerts Overview of the administration console
"Provider destination stopped accepting application." Settings > Notifications of the administration console

Severity

Low - this alert indicates a condition that should ideally be corrected, although it does not pose an immediate threat to user data, system security, or service availability.

Cause

This alert is triggered when a provider storage destination is configured to stop accepting data for an application.

Possible effects

Archives that are no longer accepted by the provider storage destination are immediately removed and cannot be recovered.

Recommended solution

Contact your storage provider about the configuration change.

Acknowledge the alert

The alert will continue to appear on the Alerts Overview in the administration console until you acknowledge the alert. To acknowledge the alert, go to Alerts, select the alerts you want to acknowledge, and choose Acknowledge from the action menu.