This article explains how to interpret and respond to the following alert.
The table below displays where the alert appears and where it can be configured.
|"Directory sync deactivation not executed. Too many users were identitfied for deactivation. Check LDAP configuration."||Email and Alerts Overview of the administration console|
|"Directory sync deactivate"||Settings > Notifications of the administration console|
Warning - although this alert indicates a serious issue that should be addressed, it does not pose an immediate risk of data loss, security breach, or service interruption. If the problem is not corrected, however, more severe problems could occur.
This alert is triggered when the Code42 server attempts to deactivate users as configured in the LDAP active script, but is unable to do so because too many users were identified for deactivation.
- Users are not deactivated when they should be (due to employee departure, etc.)
Before you begin
You should be familiar with user management with LDAP integration.
Acknowledge the alert
The alert will continue to appear on the Alerts Overview in the administration console until you acknowledge the alert. To acknowledge the alert, go to Alerts, select the alerts you want to acknowledge, and choose Acknowledge from the action menu.