Who is this article for?
CrashPlan for Small Business, no.
Code42 for Enterprise, yes.
Link: Product plans and features.
This article explains how to interpret and respond to the following alert.
The table below displays where the alert appears and where it can be configured.
|"Archive corruption detected on store point: store point name"||Email and Alerts Overview of the administration console|
|"Corrupt archive"||Settings > Notifications of the administration console|
Low - this alert indicates a condition that should ideally be corrected, although it does not pose an immediate threat to user data, system security, or service availability.
- This alert indicates that corrupt archives have been detected on the store point indicated in the alert.
- If repeated archive corruption alerts occur for the same store point, your storage hardware may be experiencing problems (e.g. bad sectors on hard drives, RAID controllers problems, etc.)
Data in a corrupt archive may not be restorable. Archive maintenance automatically repairs corrupt archives by retrieving missing or corrupt blocks from the device.
- If you observe a single alert, no action is necessary—archive maintenance automatically repairs the archive(s).
- If you observe repeated archive corruption alerts for the same store point, check your storage hardware for problems.
Acknowledge the alert
The alert will continue to appear on the Alerts Overview in the administration console until you acknowledge the alert. To acknowledge the alert, go to Alerts, select the alerts you want to acknowledge, and choose Acknowledge from the action menu.