Who is this article for?
CrashPlan for Small Business, no.
Code42 for Enterprise, yes.
Link: Product plans and features.
This article applies to on-premises authority server version 5.
Note: This server version is no longer supported.
This article explains how to interpret and respond to the following alert.
The table below displays where the alert appears and where it can be configured.
|"Demo period has expired. Enter additional product license keys to re-enable functionality."||Email and Alerts Overview of the Code42 console|
|"Demo expired"||Settings > Notifications of the Code42 console|
This alert indicates a problem that could seriously affect your Code42 environment's security, result in data loss, or cause the service to be unavailable.
The demo period has expired.
To resolve this alert:
- Go to Licensing > action menu
- Enter additional product license keys to re-enable functionality
You can purchase product license keys in two ways:
Acknowledge the alert
The alert will continue to appear on the Alerts Overview in the Code42 console until you acknowledge the alert. To acknowledge the alert, go to Alerts, select the alerts you want to acknowledge, and choose Acknowledge from the action menu.