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Who is this article for?
Find your product plan in the Code42 console on the Account menu.

Incydr Professional, Enterprise, and Gov F2
Incydr Basic, Advanced, and Gov F1
Other product plans

Incydr Professional and Enterprise, no.

Incydr Basic and Advanced, no.

CrashPlan Cloud, no.

Other product plans, yes.

CrashPlan for Small Business, no.

This article applies to on-premises authority server version 5.


Note: This server version is no longer supported.


Other available versions:

Cloud | Current on-premises

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Troubleshooting

Overview

This guide includes troubleshooting information and related solutions for issues you may encounter when managing your Code42 environment.

Additional articles

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