Code42 platform hardware and software requirements

Overview

This article outlines the hardware and software requirements for components of your Code42 environment.

Code42 server requirements

Master server recommendations summary

For customers not using the Code42 cloud, we make these Code42 server recommendations:

Component	Small Code42 environment Up to 10,000 devices	Medium Code42 environment 10,000 to 50,000 devices	Large Code42 environment 50,000 or more devices
Hardware	Code42 hardware at customer site Customer-provided hardware	Code42 hardware at customer site Customer-provided hardware	Code42 hardware at customer site
Operating system	Linux Windows Server Standard Edition	Linux	Linux
Authority servers	Single	Single	Multiple
Database	H2 (built into the Code42 server)	H2 (built into the Code42 server)	PostgreSQL

While the Code42 server can run on a variety of operating systems and hardware configurations, Code42 provides support for only the configurations described below.

To avoid security risks, keep your operating system updated.

Contact us with questions about requirements for your Code42 environment. Review Key Considerations When Planning Your Code42 environment for more information.

Master server requirements

Component	Small Code42 environment Up to 10,000 devices	Medium Code42 environment 10,000 to 50,000 devices	Large Code42 environment 50,000 or more devices
Code42 platform	Latest version	Latest version	Latest version We recommend load-sharing among multiple authority servers. Contact us for information.
Operating system	Linux Either RedHat Enterprise Linux 7.x or later Ubuntu 14.04 or later 64-bit operating system Kernel version 2.6.32 or later SysVinit Windows Server Standard Edition 2016 (Code42 server versions 5.4.x) 2012 R2 2008 R2 Mac macOS Sierra v10.12 (Code42 server versions 5.4.x) OS X El Capitan v10.11 OS X Yosemite v10.10 OS X Mavericks v10.9 (Code42 server version 5.1.x and earlier)	Linux Either RedHat Enterprise Linux 7.x or later Ubuntu 14.04 or later 64-bit operating system Kernel version 2.6.32 or later SysVinit	Linux Either RedHat Enterprise Linux 7.x or later Ubuntu 14.04 or later 64-bit operating system Kernel version 2.6.32 or later SysVinit
Additional software	Code42 5.4: Oracle Java 8u72 Code42 5.3: Oracle Java 8u71 Code42 5.2: Oracle Java 8u51 Code42 5.1: Oracle Java 8u51 Code42 5.0: Oracle Java 7u80	Code42 5.4: Oracle Java 8u72 Code42 5.3: Oracle Java 8u71 Code42 5.2: Oracle Java 8u51 Code42 5.1: Oracle Java 8u51 Code42 5.0: Oracle Java 7u80	Code42 5.4: Oracle Java 8u72 Code42 5.3: Oracle Java 8u71 Code42 5.2: Oracle Java 8u51 Code42 5.1: Oracle Java 8u51 Code42 5.0: Oracle Java 7u80 PostgreSQL server 9.2 or later
CPU Type	64-bit Intel processor 4-core E3	64-bit Intel processor 8-core E5	64-bit Intel processor 12-core E5
Memory	16 GB ECC RAM	32 GB ECC RAM	64 GB ECC RAM
Networking	One or more 1 or 10 Gbps Ethernet connections	One or more 1 or 10 Gbps Ethernet connections	One or more 1 or 10 Gbps Ethernet connections
Storage for OS and Code42 server software	200 GB SSD for operating system and Code42 server software RAID1, RAID10, or RAID6 Performance-optimized	200 GB SSD for operating system and Code42 server software RAID1, RAID10, or RAID6 Performance-optimized	200 GB SSD for operating system and Code42 server software RAID1, RAID10, or RAID6 Performance-optimized
Storage for database backups	At least 500 GB for backups of the Code42 server database (stored on separate media)	At least 1 TB for backups of the Code42 server database (stored on separate media)	2 TB for backups of the Code42 server database (stored on separate media)

Storage server requirements

Component	Requirement
Code42 platform	Latest version
Operating system	One of the following operating systems: Linux Either RedHat Enterprise Linux 7.x or later Ubuntu 14.04 or later 64-bit operating system Kernel version 2.6.32 or later SysVinit Windows Server Standard Edition: 2016 (Code42 server versions 5.4.x) 2012 R2 2008 R2 Mac macOS Sierra v10.12 (Code42 server versions 5.4.x) OS X El Capitan v10.11 OS X Yosemite v10.10 OS X Mavericks v10.9 (Code42 server version 5.1.x and earlier)
Additional software	Code42 5.4: Oracle Java 8u72 Code42 5.3: Oracle Java 8u71 Code42 5.2: Oracle Java 8u51 Code42 5.1: Oracle Java 8u51 Code42 5.0: Oracle Java 7u80
CPU type	64-bit Intel processor 4-core or 6-core E3 or E5
Memory	32 or 64 GB ECC RAM
Networking	One or more 1 or 10 Gbps Ethernet connections
Storage for software and operating system	200 GB SSD for operating system and Code42 server software RAID1, RAID10, or RAID6 Performance-optimized
Storage for archives	HDDs with up to 100 TB of storage space RAID6 XFS (Linux) or NTFS (Windows) filesystem Each store point on the storage server should contain no more than 30 TB of stored archives.

Administration console requirements

Minimum resolution: 1024x768
Web browser:
- Chrome (most recent version)
- Firefox (more recent version)
- Internet Explorer 11
  Internet Explorer 10 is supported only for Code42 servers version 5.1.x and earlier
- Microsoft Edge (most recent version)
- Safari (most recent version per supported version of OS X)
  Safari 6.1 is supported only for Code42 servers version 5.1.x and earlier

The administration console does not support mobile web browsers.

End user application requirements

The system specifications listed below are the minimum requirements needed to successfully install the CrashPlan app.

CrashPlan app version 5.0 and later

To avoid security risks, keep your operating system updated.

OS	Hardware	Software
Windows	1 GHz Dual-Core CPU 1 GB memory 450 MB free drive space	Windows operating systems: Windows 10 Windows 8, 8.1 Windows 7 Server 2012 R2 Server 2012 (CrashPlan app version 5.0 through 5.3) Server 2008 R2
Mac	1 GHz 64-bit Intel CPU 1 GB memory 450 MB free drive space	Mac operating systems: macOS High Sierra 10.13 (CrashPlan app version 5.1.2 and later) macOS 10.12 (CrashPlan app version 5.1.2 and later) OS X 10.11 OS X 10.10 OS X 10.9
Linux (CrashPlan app version 5.1.x and later)	1 GHz CPU 1 GB memory 450 MB free drive space	Linux operating systems: Red Hat Enterprise Linux 7.1 64-bit (also known as Red Hat 7 Update 1) or higher Ubuntu 14.04 (64-bit) or higher Install libgconf-2-4

OS

Hardware

Software

Windows

1 GHz Dual-Core CPU
1 GB memory
450 MB free drive space

Windows operating systems:

Windows 10
Windows 8, 8.1
Windows 7
Server 2012 R2
Server 2012 (CrashPlan app version 5.0 through 5.3)
Server 2008 R2

Mac

1 GHz 64-bit Intel CPU
1 GB memory
450 MB free drive space

Mac operating systems:

macOS High Sierra 10.13 (CrashPlan app version 5.1.2 and later)
macOS 10.12 (CrashPlan app version 5.1.2 and later)
OS X 10.11
OS X 10.10
OS X 10.9

Linux
(CrashPlan app version 5.1.x and later)

1 GHz CPU
1 GB memory
450 MB free drive space

Linux operating systems:

Red Hat Enterprise Linux 7.1 64-bit (also known as Red Hat 7 Update 1) or higher
Ubuntu 14.04 (64-bit) or higher
Install libgconf-2-4

The CrashPlan app requires a graphical user interface (GUI) for use on all operating systems.

CrashPlan app version 4.4 and later

To avoid security risks, keep your operating system updated.

OS	Hardware	Software
Windows	1 GHz CPU 1 GB memory 450 MB free drive space	Windows operating systems: Windows 10 Windows 8, 8.1 Windows 7 Server 2012 R2 Server 2012 (CrashPlan app version 4.4.x through 4.7.x) Server 2008 R2
Mac	1 GHz 64-bit Intel CPU 1 GB memory 450 MB free drive space	Mac operating systems: macOS High Sierra 10.13 (CrashPlan app version 5.1.2 and later) macOS 10.12 (CrashPlan app version 4.5.2 and later) OS X 10.11 OS X 10.10 OS X 10.9
Linux	1 GHz x86-64 CPU 1 GB memory 450 MB free drive space	Kernel version 2.6.32 or later (CrashPlan app version 4.5.x or later) 2.6.13 or later (CrashPlan app version 4.4.1 or earlier) cpio Xorg GTK2 SysVInit SWT¹

OS

Hardware

Software

Windows

1 GHz CPU
1 GB memory
450 MB free drive space

Windows operating systems:

Windows 10
Windows 8, 8.1
Windows 7
Server 2012 R2
Server 2012 (CrashPlan app version 4.4.x through 4.7.x)
Server 2008 R2

Mac

1 GHz 64-bit Intel CPU
1 GB memory
450 MB free drive space

Mac operating systems:

macOS High Sierra 10.13 (CrashPlan app version 5.1.2 and later)
macOS 10.12 (CrashPlan app version 4.5.2 and later)
OS X 10.11
OS X 10.10
OS X 10.9

Linux

1 GHz x86-64 CPU
1 GB memory
450 MB free drive space

Kernel version
- 2.6.32 or later (CrashPlan app version 4.5.x or later)
- 2.6.13 or later (CrashPlan app version 4.4.1 or earlier)
cpio
Xorg
GTK2
SysVInit
SWT¹

The CrashPlan app requires a graphical user interface (GUI) for use on all operating systems.
¹ This component is packaged with the CrashPlan app.

Unsupported operating systems

Operating system	Last supported CrashPlan app version
Windows Vista Service Pack 2	4.7
Windows XP	4.7
Windows Server 2008	4.7
Windows Server 2003	4.2
OS X Mountain Lion 10.8	4.7
OS X Lion 10.7.5	4.7
Mac OS X Snow Leopard 10.6	4.2¹
Mac OS X Leopard 10.5	3.6.4
Mac OS X Tiger 10.4	3.2

¹Some computers running version 4.2 automatically upgraded to version 4.3. Computers that automatically upgraded were supported through version 4.3.

Network ports

Code42 server ports

Inbound ports

The following table lists the default Code42 server ports. It is best practice to deny inbound traffic at the firewall for any ports not needed by the Code42 configuration.

Port forwarding
You can use port forwarding, also called port mapping, to avoid port conflicts and port restrictions within your Code42 environment and on other networks.

Port(s)	Protocol	Source	Destination	Description
4282 4287 (TLS*)	TCP	LAN networks Internet	Your master server	Backup traffic from internal and external endpoints Statistics and job status from internal and external endpoints
Your storage servers	Backup traffic from internal and external endpoints
4280 (http) 4285 (https)	TCP	LAN networks Internet	Your Code42 server	Access for administration console and web restore to internal and external endpoints

Port(s)

Protocol

Source

Destination

Description

4282

4287 (TLS*)

TCP

LAN networks
Internet

Your master server

Backup traffic from internal and external endpoints
Statistics and job status from internal and external endpoints

Your storage servers

Backup traffic from internal and external endpoints

4280 (http)
4285 (https)

TCP

LAN networks
Internet

Your Code42 server

Access for administration console and web restore to internal and external endpoints

* Code42 server version 5.3 introduced TLS encryption; servers listen at both 4282 and 4287. In version 5.4, TLS is enabled by default. See Enabling TLS Messaging.

Outbound ports

Specific ips
For specific IPs, sign in with a privileged account or contact our Customer Champions for Code42 CrashPlan support or CrashPlan for Small Business (previously CrashPlan PRO) support.

Port(s)	Protocol	Source	Destination	Description
25	TCP	Your Code42 server	Mail Server(s)	SMTP services
53	UDP	Your Code42 server	DNS Server(s)	DNS services
123	UDP	Your Code42 server	NTP Server(s)	NTP services
443	TCP	Your Code42 server	`code42.com` `crashplan.com`	Online Code42 licensing services
443	TCP	Your Code42 server	`code42.com`	Managed appliance Upgrades
389 (LDAP) 636 (LDAPS)	TCP	Your master server	LDAP or Active Directory Server(s)	Integration with LDAP or Active Directory services
1812 1813	UDP	Your Code42 server	RADIUS Server(s)	RADIUS services

Multi-server deployment ports

Port(s)

Protocol

Source

Destination

Description

4283

4288 (TLS¹)

TCP

Your Code42 server

Data balancing between Code42 servers²

4286

TCP

Your Code42 server

Statistics traffic between Code42 servers²

¹Code42 server version 5.3 introduced TLS encryption; servers listen at both 4283 and 4288. In version 5.4, TLS is enabled by default. See Enabling TLS Messaging.

²On Windows Code42 servers, this port must be enabled for both Public and Private networks.

CrashPlan app ports

Port(s)	Protocol	Source	Destination	Description
4282 4287 (TLS¹)	TCP	LAN networks	Your Code42 server(s)	(Default) Communication from the device to Code42 server(s) in private cloud environments
443	TCP	LAN networks	Code42 cloud	Communication from the device to the Code42 cloud
4243²	TCP	Localhost	Localhost	(Default) CrashPlan app connecting to Code42 service
4242²	TCP	CrashPlan Device	CrashPlan Device	(Default) Computer-to-computer backups in Code42 CrashPlan
1024 - 14500 49000 - 52000	TCP	CrashPlan Device	CrashPlan Device	(Optional) NAT traversal ranges used for connecting between computers
1900 2869	UDP TCP	CrashPlan Device	CrashPlan Device	(Optional) Standard UPnP ports required for computer-to-computer connections
5351	UDP	CrashPlan Device	CrashPlan Device	(Optional) Standard NAT-PMP port required for computer-to-computer connections

¹Code42 server version 5.3 introduced TLS encryption; CrashPlan apps can be configured to listen at both 4282 and 4287. In version 5.4, TLS is enabled by default. See Enabling TLS Messaging.

²The CrashPlan app uses a different pair of available ports if the default ports are in use. The ports in use can be found in the app.log file.

Overview

Code42 server requirements

Master server recommendations summary

Master server requirements

Storage server requirements

Administration console requirements

End user application requirements

CrashPlan app version 5.0 and later

CrashPlan app version 4.4 and later

Unsupported operating systems

Network ports

Code42 server ports

Inbound ports

Outbound ports

Multi-server deployment ports

CrashPlan app ports

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