Who is this article for?
CrashPlan for Enterprise, no.
Code42 for Enterprise, yes.
CrashPlan for Small Business, no.
The Code42 CrashPlan (previously CrashPlan PROe) device migration process allows you to easily migrate backup data after you:
- Replace a device with a new one (due to theft, loss, or upgrade)
- Replace a device's main hard drive
- Reinstall a device's operating system
- Completely uninstall and reinstall a CrashPlan app
Instructions for specific migrations
Migrating a device means copying data from a Code42 backup for one device onto another device. That data includes:
- User data files
- Code42 settings, license, and identity data
- (Windows only, and optionally) system user settings (USMT data)
The following directs you to instructions for specific tasks and environments.
Migrating settings and files from an old device to a new device is also called replacing a device or adopting a device. The expressions are synonyms.
Migrate user data and Code42 settings
(Windows, Mac, or Linux)
Follow one of the links below for instructions about migrating.
(To migrate USMT data, do not follow these links. Instead, see the next section.)
Migrate USMT data, user data, and Code42 settings (Windows devices only)
To migrate Windows USMT data, as well as user and Code42 data, follow instruction at both of the links below:
- At the administration console, configure Code42 to back up USMT data.
- At Code42 apps version 5.4 and later, migrate backup data and apply USMT user settings
For CrashPlan apps versions 4.4 through 5.3, do not follow #1 and #2 above. Follow these instructions instead: Migrate Windows user profiles and data
Our Customer Champions are available to assist you with backing up Windows user settings. However, USMT is not a Code42 product, and our Customer Champions cannot provide detailed assistance with USMT-specific tasks, such as deploying USMT to devices, creating the necessary .XML files, or selecting ScanState and LoadState options. For assistance with USMT, consult Microsoft's documentation.
- User State Migration Tool (USMT) Technical Reference
View the USMT 10 documentation.
- USMT Requirements
USMT 10.0 works with Windows 8 and Windows 10.
- What Does USMT Migrate?
It migrates system settings, application settings, user profiles, and user data.
- USMT XML Reference
Configure USMT behavior.
- User State Migration Tool (USMT) Command-line Syntax
See the command line options for writing and processing USMT data.
- Download the Windows ADK
The Windows Assessment and Deployment Kit provides the USMT files.