Skip to main content
Code42 Support

Enable file search in your Code42 environment

Applies to:
  • Code42 CrashPlan (previously CrashPlan PROe)

Overview

This article explains how to enable file search in your Code42 environment. When file search is enabled, authorized individuals can search users' backed up files.

Considerations

  • When indexing is enabled, archives store data about users' files in unencrypted indexes.
  • When indexing the contents of a file, a Code42 server indexes the first 200,000 words. Subsequent words are not indexed.
  • Changes to indexing exclusions apply only to new files, not to files that have already been indexed.
  • If an organization has Compliance Settings activated, archives will not be indexed. Archives that were indexed prior to activating Compliance Settings will not be searchable.

Before you begin

Step 1: Configure a destination to allow indexing

Choose which destinations should allow indexing in your Code42 environment. Users' archives are not indexed until you enable indexing for an organization or for individual users.

  1. Sign in to the administration console.
  2. Navigate to Settings > Indexing.
    Enabling indexing in the administration console
  3. Click Activate Indexing.
  4. Select I understand that some file data will be stored in unencrypted indexes.
  5. Click Allow.
  6. Select each on-premises destination for which you want to allow indexing.
    Allowing indexing for one or more destinations
  7. Click Save.

Step 2: Enable indexing for users in your Code42 environment

You can enable indexing for all users in an organization or for individual users.

Excluded file extensions
Modify the content indexing exclusions as needed when you initially enable indexing. After indexing is enabled, changes to exclusions do not retroactively affect files that are already indexed.

Option A: Enable indexing for an organization

  1. Navigate to Organizations.
  2. Click the name of the organization.
  3. From the action menu, select Edit.
  4. Click Indexing.
    Enabling indexing for an organization
  5. Deselect Inherit settings from parent.
  6. Select Index all archives in this organization.
  7. Review the list of excluded file extensions, and modify the exclusions if necessary.
    • When a file extension is excluded, your Code42 servers do not index the contents of files with that extension. File metadata is still indexed.
    • When adding a file extension, do not include a leading period (.) character.
  8. Click Save.

Option B: Enable indexing for specific users

  1. Navigate to Users.
  2. Click the name of the user.
  3. From the action menu, select Edit.
  4. Click Indexing.
    Configuring indexing for a specific user
  5. Deselect Inherit indexing settings from organization.
  6. Select Index user's archives.
  7. Review the list of excluded file extensions, and modify the exclusions if necessary.
    • When a file extension is excluded, your Code42 servers do not index the contents of files with that extension. File metadata is still indexed.
    • When adding a file extension, do not include a leading period (.) character.
  8. Click Update User.

Step 3: Grant authorized users access to file search

Allow a user to access file search by adding one of the following roles to the user's account:

  • Org Search: Allows users to search and download files within the same organization.
  • All Org Search: Allows users to search and download files for all organizations.
  • Was this article helpful?