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Who is this article for?

Incydr
Code42 for Enterprise
CrashPlan for Enterprise
CrashPlan for Small Business

Incydr, no.

CrashPlan for Enterprise, no.

Code42 for Enterprise, yes.

CrashPlan for Small Business, yes.

This article applies to on-premises authority server version 5.


Note: This server version is no longer supported.


Other available versions:

Cloud | Current on-premises

HOME
GETTING STARTED
RELEASE NOTES
FAQS
SYSTEM STATUS
Code42 Support

File and folder hierarchy

Who is this article for?

Incydr
Code42 for Enterprise
CrashPlan for Enterprise
CrashPlan for Small Business

Incydr, no.

CrashPlan for Enterprise, no.

Code42 for Enterprise, yes.

CrashPlan for Small Business, yes.

This article applies to on-premises authority server version 5.


Note: This server version is no longer supported.


Other available versions:

Cloud | Current on-premises

Overview

Your Code42 environment maintains log files and software resources in different locations on different platforms. If you need to access logs, identity files, and other essential files and folders for troubleshooting, refer to this guide to find them.

Code42 server file structure

Linux

Windows

OS X

CrashPlan app file structure

Windows

OS X

Linux

Considerations for Windows

This article assumes that the architecture of the Code42 server software or CrashPlan app (32- or 64-bit) matches the architecture of the Windows operating system. If you installed 32-bit software on a 64-bit Windows operating system, replace C:\Program Files with C:\Program Files (x86) in the paths listed in this article.

Software Architecture Operating System Architecture Software Install Location
32-bit 32-bit C:\Program Files
64-bit 64-bit C:\Program Files
32-bit 64-bit C:\Program Files (x86)