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Code42 Support

Device Status Report reference

Applies to:
  • Code42 CrashPlan (previously CrashPlan PROe)

Overview

The Device Status Report provides you with the visibility you need to address common problems and answer common questions about devices in your Code42 environment. To analyze the data in-depth, export the report results as a CSV file and use the data analysis tool of your choice.

Device Status Report

Specify at least one search criterion
In very large Code42 environments (100,000+ devices), running this report without specifying any search criteria puts an unusually heavy load on the Code42 server and can cause noticeable performance delays. Code42 recommends specifying search criteria whenever possible.

Version 5.3.x and later

To access the Device Status Report, select Reporting from the application selector in the administration console toolbar.

Device Status Report

Item Description
a User Searches on username, email address, first name, last name, or user external reference.
Searches are case-sensitive.
b Organization Searches on organization name or organization external reference.
Searches are case-sensitive.
c Device Searches on device name or device external reference.
Searches are case-sensitive.
d Destination Searches on destination name.
Searches are case-sensitive.
e Device Status

Filters by device status:

  • Any
  • Active
  • Deactivated
f User Status

Filters by user status:

  • Any
  • Active
  • Deactivated
g Alerts

Filters by alert status:

  • Any
  • No alerts
  • Alerts
h OS

Filters by operating system type:

  • Any
  • Mac
  • Win
  • Linux
i Restrict to UID Filters the search results by the unique identifier of an organization, user, device, or destination.
j UID Defines the unique identifier to filter by.
k Include child organizations? Chooses whether or not to include child organizations when filtering by organization.
l Run Report Submits the request to the master server to generate the report.
m Export All As CSV Downloads a CSV file with the full results of a query.
n Table Configuration Options

Displays the Table Configuration Options dialog, which allows you to choose which fields provided by the DeviceBackupReport resource of the Code42 API are displayed.

The fields displayed by default:

  • Organization Name
  • Username
  • Device Name
  • Destination Name
  • Status
  • Alerts
  • Last Activity
  • Backup % Complete
  • Last Completed Backup Date
  • User Status
  • Cold Storage

See additional output values below.

o Organization Name Name of the device's organization.
p Username Username associated with the user.
p Device Name Name of the device.
r Destination Name Name of the destination.
s Status

Device status. Possible device states:

  • Active
  • Active, Blocked
  • Active, Deauthorized
  • Deactivated
  • Deactivated, Blocked
t Alerts

Possible alert states:

  • OK
  • CriticalBackupAlert
  • WarningBackupAlert
u Last Activity Date and time that the device last sent backup data to the specified destination.
v Backup % Complete Percentage of backup that is complete.
w Last Completed Backup Date Date and time that the device last completed a backup to the specified destination.
x User Status

Filters by user status. Possible user states:

  • Active
  • Active, Blocked
  • Deactivated
  • Deactivated, Blocked
y Cold Storage Cold storage status of the device's archive.
Additional output values available if selected from Table Configuration Options (n).
  Address Local IP address of the device.
  Archive Size Total number of bytes consumed by backed up file versions.
  Archive GUID Globally unique identifier of the device.
  Creation Date Date and time this device was created in the Code42 environment.
  Destination UID Unique identifier of the destination.
  Device External Reference Customer-provided reference for the device.
  Device UID Unique identifier of the device.
  Email Email address for sending password reset information.
  Last Connected Date Date and time that the device last connected to the specified destination.
  Organization External Reference Customer-provided reference for the organization.
  Organization UID Unique identifier of the organization.
  OS Device operating system.
  OS Version Device operating system version.
  Remote Address External IP address of the device.
  Size of Selected Files Total number of bytes selected for backup.
  Server Name Name of the server.
  Server UID Unique identifier of the server.
  User External Reference Customer-provided reference for the user.
  User UID Unique identifier of the user.
  Version Client version number.

 

Version 5.2.x

To access the Device Status Report, select Reporting from the application selector in the administration console toolbar.

Device Status Report

Item Description
a Help Displays descriptive information about report options.
b User Searches on username, email address, first name, last name, or user external reference.
Searches are case-sensitive.
c Org Searches on organization name or organization external reference.
Searches are case-sensitive.
d Device Searches on device name or device external reference.
Searches are case-sensitive.
e Destination Searches on destination name.
Searches are case-sensitive.
f Device Status

Filters by device status:

  • Any
  • Active
  • Inactive
g User Status

Filters by user status:

  • Active
  • Deactivated
h Alerts

Filters by alert status:

  • OK
  • Warning
  • CriticalBackupAlert
i OS Filters by operating system type.
j Restrict to UID Filters the search results by the UID of an organization, user, device, or destination.
k UID Defines the UID to filter by.
l Include child orgs? Chooses whether or not to include child organizations when filtering by organization.
m Run Report Submits the request to the master server in order to generate the report.
n Export All As CSV Downloads a CSV file with the full results of a query.
o Table Configuration Options

Displays the Table Configuration Options dialog, which allows you to choose which fields provided by the DeviceBackupReport resource of the Code42 API are displayed.

The fields displayed by default:

  • Org Name
  • Username
  • Device Name
  • Destination Name
  • Status
  • Alerts
  • Last Activity
  • Backup % Complete
  • Last Completed Backup Date
  • User Status
  • Cold Storage

See additional output values below.

p Org Name Displays the name of the device's organization.
q Username Username of the device owner.
r Device Name Name of the device.
s Destination Name Name of the destination.
t Status

Device status. Possible device states:

  • Active
  • Active, Blocked
  • Active, Deauthorized
  • Deactivated
  • Deactivated, Blocked
u Alerts

Alerts. Possible alert states:

  • OK
  • CriticalBackupAlert
  • WarningBackupAlert
v Last Activity Date and time that the device last sent backup data to the specified destination.
w Backup % Complete Percentage of backup that is complete.
x Last Completed Backup Date Date and time that the device last completed a backup to the specified destination.
y User Status

User status. Possible user states:

  • Active
  • Active, Blocked
  • Deactivated
  • Deactivated, Blocked
z Cold Storage Cold storage status of the device's archive.
Additional output values available if selected from Table Configuration Options (o).
  Address Local IP address of the device.
  Archive Bytes Total number of bytes consumed by backed up file versions.
  Archive GUID Globally unique identifier of the device.
  Creation Date Date and time this device was created in the Code42 environment.
  Destination UID Unique identifier of the destination.
  Device External Reference Customer-provided reference for the device.
  Device Uid Unique identifier of the device.
  Email Email address for sending password reset information.
  Last Connected Date Date and time that the device last connected to the specified destination.
  Org External Reference Customer-provided reference for the organization.
  Org UID Unique identifier of the organization.
  OS Device operating system.
  OS Version Device operating system version.
  Remote Address External IP address of the device.
  Selected Bytes Total number of bytes selected for backup.
  Server Name Name of the server.
  Server UID Unique identifier of the server.
  User External Reference Customer-provided reference for the user.
  User UID Unique identifier of the user.
  Version Client version number.

Version 5.1.x

To access the Device Status Report, select Reporting from the application selector in the administration console toolbar.

Reporting web app Device Status Report in version 5.1.x

Item Description
a Help Displays descriptive information about report options.
b User Searches on username, email address, first name, last name, or user external reference.
c Org Searches on organization name or organization external reference.
d Device Searches on device name or device external reference.
e Destination Searches on destination name.
f Status

Filters by device status:

  • Any
  • Active
  • Inactive
g OS Filters by operating system type.
h Restrict to UID Filters the search results by the UID of an organization, user, device, or destination.
i Include child orgs? Chooses whether or not to include child organizations when filtering by organization.
j Run Report Submits the request to the master server.
k Export All As CSV Downloads a CSV file with the full results of a query.
l Table Configuration Options

Displays the Table Configuration Options dialog, allowing you to choose which fields provided by the DeviceBackupReport resource of the Code42 API are displayed.

The fields displayed by default:

  • orgUid
  • username
  • deviceUid
  • deviceName
  • status
  • lastConnectedDate

See additional output values below.

m orgUid The unique identifier of the device's organization.
n username Username of the device owner.
o deviceUid Unique identifier of the device.
p deviceName Name of the device.
q status

Status of the device:

  • Active
  • Inactive
r lastConnectedDate Time since the device last connected to the destination.
Additional output values available if selected from Table Configuration Options (l).
  orgName Name of the organization.
  orgExtRef Customer-provided reference for the organization.
  userUid Unique identifier of the user.
  email Email address for sending password reset information.
  userExtRef Customer-provided reference for the user.
  deviceExtRef Customer-provided reference for the device.
  destinationUid

Unique identifier of the destination.

  destinationName Name of the destination.
  serverUid Unique identifier of the server.
  serverName Name of the server.
  version Client version number.
  alertStates

Alerts. Possible alert states:

  • OK
  • CriticalConnectionAlert
  • WarningConnectionAlert
  os

Name of the operating system:

  • Windows
  • Mac OS X
  • Linux
  • Android
  • iOS
  • SunOS
  osVersion

Operating system version. For example: 10.5.1, 6.2, etc.

  address Internal IP address and port. For example: 192.168.42.1:4282
  remoteAddress External IP address and port. For example: 171.22.110.41:13958
  creationDate Date and time this device was created in the Code42 environment.
  selectedBytes Total number of bytes selected for back up.
  backupCompletePercentage Percentage of backup that is complete.
  archiveBytes Total number of bytes consumed by backed up file versions.
  coldStorage Cold storage status of the device's archive.
  lastCompletedBackupDate Time since the device last completed a backup to the specified destination.