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Code42 Support

Destinations reference

Applies to:
  • Code42 CrashPlan (previously CrashPlan PROe)

Overview

A destination is a logical grouping of Code42 servers and storage servers within a single LAN or a single data center. Devices back up to destinations. For best data protection we always recommend backing up your devices to at least two destinations.

Storage hierarchy

There are four layers to the Code42 environment storage hierarchy: Destinations, servers, store points, and archives. Users only see destinations.

Storage Hierarchy

  • Destination: The top level of the storage hierarchy; storage within a single LAN or data center that is grouped together logically. A destination must have at least one server and at least one store point in order to successfully receive backup data. By default, the data balancer automatically balances storage within a destination.
  • Code42 server: A machine running Code42 environment software. A Code42 server can have multiple store points (for example, the Code42 CrashPlan managed appliance ships with two store points).
  • Store point: Single directory where archives for one or many devices is stored. A store point must be associated with one and only one server. There is no limit to how large a store point can be.
  • Archive: A directory where the data for a single device is stored. The directory is named after the source device's GUID. Within a single destination, the automatic data balancer may move an archive from one store point to another.

Storage Hierarchy

At any given time, a device is assigned to and backs up to one and only one store point within a destination. Details about the server or store point that a device backs up to is abstracted and never displayed to the user. Rather, the user is able to see information only about the destination.

Scaling

Multi-server support and automatic data balancing enable the Code42 environment to easily scale with your company's or organization's growing backup needs.

Multi-server support

If storage at one of your destinations reaches its capacity, simply add a storage server to the destination. Adding a storage server to a destination is completely invisible to the user.

Data balancing

The Code42 server can automatically balance consumed space within a single destination so that all its storage servers have approximately the same amount of free space, within a range of tolerance that you can define. It does this by safely moving archives between store points within the destination. Devices can continue to back up and restore while an associated backup archive is being balanced, a process that is completely invisible to users.

Data balancing is enabled by default for all new destinations and all new storage servers. However, the administrator must explicitly turn on data balancing for each store point. Balancing takes place only after balancing is enabled on two or more store points within the destination.

For all environments, we strongly recommend using the default data balancing settings. The default settings are based on years of experience with managing online storage and are fine-tuned to optimize storage across deployments of all sizes.

Destination overview

The Destination Overview displays a list of all destinations configured within your environment.

Destination overview interface

Item Description
a Action menu Contains commands available in the Destinations list view.
b Add destination Displays a sheet in which you enter information required to add a destination.
c Name Destination name.
Click a destination's Name to display the destination's details.
d Accepting Indicates applications that can store data on this destination.
e Stored Displays the total amount of disk space used for archives for all storage servers in this destination, server, or store point.
f Free Displays the amount of free space for all storage servers in this destination, server, or store point.
g Total Displays the total amount of disk space available for archives on this destination, server, or store point.
h Connections Indicates the number of currently connected devices in this destination, server, or store point.
i Open Archives Indicates the number of archives that are currently being accessed for backup on this destination, server, or store point.
j Accepting Data

Indicates whether devices are allowed (enabled) or are not allowed (disabled) to send new data to existing archives on this destination, server, or store point.

All servers - all destinations, servers, and store points accept incoming data.
Some servers - some destinations, servers, or store points accept incoming data.
No servers - no destinations, servers, or store points accept incoming data.

k Accepting New Archives

Indicates whether devices are allowed (enabled) or are not allowed (disabled) to store new archives on this destination, server, or store point.

All servers - all destinations, servers, and store points accept new archives.
Some servers - some destinations, servers, or store points accept new archives.
No servers - no destinations, servers, or store points accept new archives.

l Balancing

Indicates whether data balancing is enabled or disabled for this destination, server, or store point.

All servers - data balancing enabled on all destinations, servers, and store points.
Some servers - data balancing enabled on some destinations, servers, or store points.
No servers - no destinations, servers, or store points allow data balancing.

m Destination Displays a destination in your Code42 environment.
Click the destination to display its details.
Click ??? to expand and collapse associated servers and store points.
n Server Displays a server in your Code42 environment.
Click the server to display its details.
Click ??? to expand and collapse associated store points.
o Store point Displays a store point in your Code42 environment.
Click the store point to display its details.

Action menu

Command Description
Export All Export all destinations in the list to a CSV file.
Print Print the list of destinations.

CSV export

Export all visible list items to a CSV file by selecting gear menu > Export All. If no destination is selected, all destinations in the list are exported.

Field Description

destinationId

The identification number of the destination.

destinationName Name of the destination.
guid Globally Unique IDentifier for this destination.
type

Servers are either CLUSTER or PROVIDER.

CLUSTER: A local server for which you have access.
PROVIDER: A server for which you don't have access, such as CrashPlan Central.

acceptingInboundBackup

Indicates whether devices are allowed (enabled) or are not allowed (disabled) to send new data to existing archives on this destination, server, or store point.

  • ALL: All destinations, servers, and store points accept incoming data.
  • SOME: Some destinations, servers, or store points accept incoming data.
  • NONE: No destinations, servers, or store points accept incoming data.

balancingData

Indicates whether data balancing is enabled or disabled for this destination, server, or store point.

  • ALL: Data balancing enabled on all destinations, servers, and store points.
  • SOME: Data balancing enabled on some destinations, servers, or store points.
  • NONE: No destinations, servers, or store points allow data balancing.

balancedStorePointCount

Number of store points with data balancing enabled.

serverOnlineStatus

Indicates whether the server is online.

clusterServerId

Identification number for the cluster server.

serverCount

Number of enterprise servers under this destination.

offlineServerCount

Number of enterprise servers under this destination that are offline.

  • ALL: All of the Code42 servers are offline.
  • SOME: Some of the Code42 servers are offline.
  • NONE: None of the Code42 servers are offline.

storePointCount

Number of store points under this destination.

orgCount

Number of organizations under this destination.

userCount

Number of users under this destination.

computerCount

Number of devices under this destination.

onlineComputerCount

Number of devices currently connected to this destination.

totalBytes

Total storage capacity of the storage servers in this destination.
usedBytes Amount of space used for all the storage servers in this destination.
usedPercentage Percentage of used disk space for all the storage servers in this destination.
freeBytes Amount of free space for all storage servers in this destination.
freePercentage Percent of free space for all storage servers in this destination.
coldBytes

Amount of space consumed by archives in cold storage.

coldPercentageOfUsed

Percentage of used space consumed by archives in cold storage.

coldPercentageOfTotal

Percentage of total space consumed by archives in cold storage.

backupSessionCount

Number of devices currently backing up to this destination.

inboundBandwidth

Bandwidth the server is currently using for inbound backups.

outboundBandwidth

Amount of bandwidth currently being used for restores.

archiveBytes

Total size of files selected for back up.

selectedBytes

Total number of bytes selected for back up.

remainingBytes

Total size of files waiting to be backed up.

Add a new destination

Use the Add a New Destination command to create a new destination.

Item Description
a Destination Name Unique name of new destination.
b Provider Enable when you are using someone else's storage as a destination, such as cloud storage.

Details

Destination Details displays stats and settings for the selected destination.

Destinations details

Item Description
a Destination name Name of this destination.
b Destination GUID Indicates the globally unique identifier for this destination.
c Action menu Contains actions that you can apply to this destination.
d Servers Displays the total number of servers in this destination and the total number of currently-online servers in this destination.
e Store points Displays the total number of store points in this destination.
f Free Displays the free space remaining in this destination.
g Cold Indicates the amount of space consumed by archives in cold storage.
Click to view archives in cold storage.
h Balancing Displays whether balancing is enabled in this destination and the number of balancing operations currently in progress.
Click to view Balancing Activity.
i Used Storage Displays statistics on the amount of data stored in this destination.
j Storage Utilization Compares the storage consumed per user.
Click regions to view details.
k Enable Balancer Indicates whether data balancing is enabled for this destination.
l Allowed Disk Variance Displays the amount of variation allowed in disk utilization per storage server within the destination.
m Priority Of Local Copy Displays the process priority allocated to balancing actions between storage servers under a single server.
n Priority Of Remote Copy Displays the process priority allocated to balancing actions between storage servers across servers.
o Accepting Applications Indicates applications that can store data on this destination.
p Indexing Allowed

Indicates whether indexing is allowed or disabled for this destination.

Code42 server version 5.1.x and later only; appears when indexing is enabled from Settings > Indexing.

q Configured In System Indexing Settings

Navigates to Settings > Indexing, where you can enable or disable the indexing feature and control which destinations allow indexing.

Code42 server version 5.1.x and later only; appears when indexing is enabled from Settings > Indexing.

r Indexing Progress

Displays indexing progress for archives in this destination. Progress is calculated by comparing the number of file versions indexed to the total number of file versions present in archives that are reporting data.

Code42 server version 5.1.x and later only; appears when indexing is enabled from Settings > Indexing.

Action menu

Command Description
Edit Edit the selected destination's name and data balancing settings.
Add Server

Add a storage server to this destination.

Remove Remove this destination. Enabled only if this destination is not in use and has no assigned servers or storage servers.
Print Print details for this destination.

Edit

Edit Destination Settings

Item Description
a Name Name for the selected destination.
b Enable balancer Enable or disable data balancing for this destination. Recommended setting is enabled.
c Allowed disk variance Sets the amount of variation allowed in disk utilization per storage server within the destination. Default of 20% is the recommended value.
d Priority of local copy Sets the process priority for copy actions performed during balancing between store points on the same server. Decrease priority to consume fewer system resources, generally disk I/O.
e Priority of remote copy Sets the process priority for copy actions performed during balancing between storage servers on different Code42 servers. Even though Code42 servers within a destination should be on the same LAN, bandwidth between Code42 servers is generally the limiting factor in copy speed for remote copies, so we recommend keeping the priority of remote copy at 100% in most cases.
f Accepting Applications Select an application to configure this destination to accept data from that application.
Deselect an application to configure this destination to not accept data from that application.
g Indexing allowed/disabled

Indicates whether indexing is allowed or disabled for the destination.

Code42 server version 5.1.x and later only; appears when indexing is enabled from Settings > Indexing.

Add server

Add Server

Item Description
a Connection String Connection string required to add a storage server to this destination. Copy the connection string that is presented when you create the storage server from Settings > Server > Make Storage Server.

Archives

From the Destinations Overview, click a destination's Stored value to display a list of archives residing within the chosen Destination.

Devices with multiple entries
A single device is displayed multiple times if the Code42 CrashPlan app is installed per user for multiple user accounts.

Archives

Item Description
a Action menu Display action menu.
b Select All Select all archives on this page.
c Service Displays the service for which the archive is used.
d GUID Displays the Globally Unique Identifier corresponding to the archive.
e Cold A green dot indicates that the archive is in cold storage.
f Stored Size the archive consumes on its storage server.
g Last Maintained The most recent date on which archive maintenance was performed on the archive.
h Last Completed Backup Date and time when the device was last 100% backed up. If the device has never been 100% backed up, then this value displays the date and time when the device last backed up data.

Action menu

When an archive is selected from the Archives list, the following commands are available from the action menu.

Command Description
Migrate Archive... Moves selected archives to a different store point. Data balancing must be on for target destination. To migrate all archives from one store point to another, turn off balancing on the store point you want to empty.
Reassign Archive...

Reassigns selected archives to a different store point. Backups start from the beginning on the new store point. Use Reassign Archive when a store point has completely failed and there is no way to get the archives off the store point.

Maintain Archive... Places the selected archive(s) into the system archive maintenance queue.
Reset Archive... Deletes the contents of the selected archive(s).
Export All Export the list of selected archives to a CSV file. Exports the list of all archives if no archives are selected.
Print... Print the list of selected archives. Prints the list of all archives if no archives are selected.

CSV export

Export all visible list items to a CSV file by selecting gear menu > Export All. If no destination is selected, all destinations in the list are exported.

Field Description

destinationId

The identification number of the destination.

destinationName Name of the destination.
guid Globally Unique IDentifier for this destination.
type

Servers are either CLUSTER or PROVIDER.

CLUSTER: A local server for which you have access.
PROVIDER: A server for which you don't have access, such as CrashPlan Central.

acceptingInboundBackup

Indicates whether devices are allowed (enabled) or are not allowed (disabled) to send new data to existing archives on this destination, server, or store point.

  • ALL: All destinations, servers, and store points accept incoming data.
  • SOME: Some destinations, servers, or store points accept incoming data.
  • NONE: No destinations, servers, or store points accept incoming data.

balancingData

Indicates whether data balancing is enabled or disabled for this destination, server, or store point.

  • ALL: Data balancing enabled on all destinations, servers, and store points.
  • SOME: Data balancing enabled on some destinations, servers, or store points.
  • NONE: No destinations, servers, or store points allow data balancing.

balancedStorePointCount

Number of store points with data balancing enabled.

serverOnlineStatus

Indicates whether the server is online.

clusterServerId

Identification number for the cluster server.

serverCount

Number of enterprise servers under this destination.

offlineServerCount

Number of enterprise servers under this destination that are offline.

  • ALL: All of the Code42 servers are offline.
  • SOME: Some of the Code42 servers are offline.
  • NONE: None of the Code42 servers are offline.

storePointCount

Number of store points under this destination.

orgCount

Number of organizations under this destination.

userCount

Number of users under this destination.

computerCount

Number of devices under this destination.

onlineComputerCount

Number of devices currently connected to this destination.

totalBytes

Total storage capacity of the storage servers in this destination.
usedBytes Amount of space used for all the storage servers in this destination.
usedPercentage Percentage of used disk space for all the storage servers in this destination.
freeBytes Amount of free space for all storage servers in this destination.
freePercentage Percent of free space for all storage servers in this destination.
coldBytes

Amount of space consumed by archives in cold storage.

coldPercentageOfUsed

Percentage of used space consumed by archives in cold storage.

coldPercentageOfTotal

Percentage of total space consumed by archives in cold storage.

backupSessionCount

Number of devices currently backing up to this destination.

inboundBandwidth

Bandwidth the server is currently using for inbound backups.

outboundBandwidth

Amount of bandwidth currently being used for restores.

archiveBytes

Total size of files selected for back up.

selectedBytes

Total number of bytes selected for back up.

remainingBytes

Total size of files waiting to be backed up.

Balancing activity

To view balancing activity:

  1. Navigate to Destinations > Overview.
  2. Select your desired destination.
  3. Click the value in the Balancing column.
    Balancing Activity

Item Description
a Start Time Time each data balancing job began.
b Archive GUID of the archive moved by data balancing.
c From Store point that the archive was moved from.
d To Store point that the archive was moved to.
e Size Size of the archive that was moved by data balancing.
f Run Time Elapsed time of the data balancing job.