Skip to main content
Code42 Support

Registration information page does not load

Applies to:
  • CrashPlan PROe

Overview

When viewing the licensing screen of the administration console, there is a known issue where Registration Information does not load when selected from the action menu. The solution below provides a simple alternative for viewing your registration information.

Affects

Code42 platform version 4.1.4, 4.1.5 and 4.1.5.1

Resolved in 4.1.6
This issue is resolved in version 4.1.6 of the Code42 platform. If possible, we recommend upgrading to version 4.1.6 or later.

Recommended solution

To view your registration information, click Licensing and select View License Information.

View License Information