This article applies to CrashPlan PROe version 4.
When viewing the licensing screen of the administration console, there is a known issue where Registration Information does not load when selected from the action menu. The solution below provides a simple alternative for viewing your registration information.
Code42 platform version 4.1.4, 4.1.5 and 22.214.171.124
This issue is resolved in version 4.1.6 of the Code42 platform. If possible, we recommend upgrading to version 4.1.6 or later.
To view your registration information, click Licensing and select View License Information.