This article explains how to interpret the following alert, and how to respond to the alert.
The table below displays where the alert appears and where it can be configured. The alert text is different on the configuration page than on the alerts page or email.
|Directory sync deactivation not executed. Too many users were identitfied for deactivation. Check LDAP configuration.||Email and Alerts Overview of the administration console|
|Directory sync deactivate||Settings > Notifications of the administration console|
Warning - although this alert indicates a serious issue that should be addressed, it does not pose an immediate risk of data loss, security breach, or service interruption. If the problem is not corrected, however, more severe problems could occur.
This alert is triggered when the enterprise server attempts to deactive users as configured in the LDAP active script, but is unable to do so because too many users were identified for deactivation.
- Users are not deactivated when they should be (due to employee departure, etc.)
Before you begin
You should be familiar with user management with LDAP integration.
To resolve this alert:
- Check your LDAP configuration, especially the LDAP active script
- Check the status of your LDAP configuration on your LDAP directory server
Acknowledge the alert
The alert will continue to appear on the Alerts Overview window in the administration console until you acknowledge the alert. To acknowledge the alert, go to Alerts, select the alerts you want to acknowledge, and choose Acknowledge from the action menu.