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Who is this article for?

Code42 for EnterpriseSee product plans and features
CrashPlan for Small Business 

CrashPlan for Small Business, yes.

Code42 for Enterprise, yes.

Link: Product plans and features.

This article applies to version 4.

Other available versions:

Versions 6 and 7 | Version 5Link: What version am I on?

Code42 Support

Provider destination stopped accepting application

Who is this article for?

Code42 for EnterpriseSee product plans and features
CrashPlan for Small Business 

CrashPlan for Small Business, no.

Code42 for Enterprise, yes.

Link: Product plans and features.

This article applies to version 4.

Other available versions:

Versions 6 and 7 | Version 5Link: What version am I on?

Overview

This article explains how to interpret the following alert, and how to respond to the alert.

The table below displays where the alert appears and where it can be configured. The alert text is different on the configuration page than on the alerts page or email.

Alert Text Location
Provider destination <destination name> stopped accepting application <application name>. Email and Alerts Overview of the administration console
Provider destination stopped accepting application. Settings > Notifications of the administration console

Severity

Low - this alert indicates a condition that should ideally be corrected, although it does not pose an immediate threat to user data, system security, or service availability.

Cause

This alert is triggered when a provider storage destination is configured to stop accepting data for an application.

Possible effects

Archives that are no longer accepted by the provider storage destination are immediately removed and cannot be recovered.

Recommended solution

Contact your storage provider about the configuration change.