TCP and UDP ports used by the Code42 platform
Who is this article for?
Incydr Professional and Enterprise, no.
Incydr Basic and Advanced, no.
CrashPlan Cloud, no.
Other product plans, yes.
CrashPlan for Small Business, no.
This article applies to on-premises authority server version 4.
Note: This server version is no longer supported.
Overview
CrashPlan PROe, the CrashPlan app, the SharePlan app, and other products in your Code42 environment use certain network ports to function normally. If you have network connectivity issues with CrashPlan PROe, verify that your firewall rules permit traffic over these ports.
Enterprise Server network ports
Inbound ports
The following table lists the default enterprise server ports. It is best practice to deny inbound traffic at the firewall for any ports not needed by the Code42 configuration.
You can use port forwarding, also called port mapping, to avoid port conflicts and port restrictions within your Code42 environment and on other networks.
| Port(s) | Protocol | Source | Destination | Description |
|---|---|---|---|---|
| 4282 | TCP |
|
Your Master server |
|
| Your Storage servers | Backup and sync traffic from internal and external endpoints | |||
| 4280 (http) 4285 (https) |
TCP |
|
Your Enterprise server | Access for Code42 console and web restore to internal and external endpoints |
Outbound ports
For specific IPs, sign in with a privileged account or contact our Customer Champions for CrashPlan PROe support or CrashPlan for Small Business support.
| Port(s) | Protocol | Source | Destination | Description |
|---|---|---|---|---|
| 25 | TCP | Your Enterprise server | Mail Server(s) | SMTP services |
| 53 | UDP | Your Enterprise server | DNS Server(s) | DNS services |
| 123 | UDP | Your Enterprise server | NTP Server(s) | NTP services |
| 443 | TCP | Your Enterprise server | code42.comcrashplan.com |
Online Code42 licensing services |
| TCP | Your Enterprise server | code42.com |
Managed appliance Upgrades |
|
| 389 (LDAP) 636 (LDAPS) |
TCP | Your Master server | LDAP or Active Directory Server(s) | Integration with LDAP or Active Directory services |
| 1812 1813 |
UDP | Your Enterprise server | RADIUS Server(s) | RADIUS services |
Multi-server deployment ports
| Port(s) | Protocol | Source | Destination | Description |
|---|---|---|---|---|
| 4283 | TCP |
Your Enterprise server |
Your Enterprise server | Data balancing between enterprise servers* |
| 4286 | TCP |
Your Enterprise server |
Your Enterprise server | Statistics traffic between enterprise servers* |
*On Windows enterprise servers, this port must be enabled for both Public and Private networks.
CrashPlan app ports
| Port(s) | Protocol | Source | Destination | Description |
|---|---|---|---|---|
| 4282 | TCP | LAN networks | Your Enterprise server(s) | (Default) Communication from the device to enterprise server(s) in private cloud environments |
| 443 | TCP | LAN networks | Code42 cloud | Communication from the device to the Code42 cloud |
| 4243* | TCP | Localhost | Localhost | (Default) CrashPlan app connecting to CrashPlan service |
| 4242* | TCP | CrashPlan Device | CrashPlan Device | (Default) Computer-to-computer backups in CrashPlan PROe |
|
1,024 - 14500, 49,000 - 52,000 |
TCP | CrashPlan Device |
CrashPlan Device |
(Optional) NAT traversal ranges used for connecting between computers |
|
1900 2869 |
UDP TCP |
CrashPlan Device | CrashPlan Device | (Optional) Standard UPnP ports required for computer-to-computer connections |
| 5351 | UDP | CrashPlan Device | CrashPlan Device | (Optional) Standard NAT-PMP port required for computer-to-computer connections |
* CrashPlan version 4.3 and later will use a different pair of available ports if the default ports are in use. The ports in use by the CrashPlan service can be found in the app.log file.
SharePlan App ports
| Port(s) | Protocol | Source | Destination | Description |
|---|---|---|---|---|
| 443 4282 |
TCP | LAN networks | Your Enterprise server | Sync traffic from internal endpoints to enterprise server. |
| 4252 | TCP | LAN networks | LAN networks | SharePlan app sync traffic directly between internal endpoints |
Monitoring ports
Only apply firewall rules for monitoring if you use Code42's managed appliance monitoring.
For specific IPs, sign in with a privileged account or contact our Customer Champions for CrashPlan PROe support or CrashPlan for Small Business support.
| Port(s) | Protocol | Source | Destination | Description |
|---|---|---|---|---|
|
10053 |
TCP | Your Enterprise server |
Code42 Monitoring Address: |
Remote monitoring (Zabbix) |
|
10051 |
TCP | Your Enterprise server |
Code42 Monitoring Address: |
Remote monitoring (Zabbix) |
| 22 | TCP |
Code42 Remote Access IP: |
Your Enterprise server | Remote SSH access from Code42 offices |
| 4280 4284 4285 |
TCP |
Code42 Remote Access IP: |
Your Enterprise server | Remote console access from Code42 offices |
| 443 623 5900 |
TCP UDP TCP |
Code42 Remote Access IP: |
Your Master server's IPMI Interface | Remote IPMI access from Code42 offices |
| 623 | TCP | Your Master server's IPMI Interface |
Code42 Remote Access IP: |
Remote IPMI access from Code42 offices |
CrashPlan PROe cloud storage ports
Implement firewall rules only for your geographical region.
For specific IPs, sign in with a privileged account or contact our Customer Champions for CrashPlan PROe support or CrashPlan for Small Business support.
United states
|
Port(s) |
Protocol |
Source |
Destination |
Description |
|---|---|---|---|---|
|
443 |
TCP |
|
Code42 US Datacenter IP: |
Cloud services |
|
443 |
TCP |
Code42 US Datacenter IP: |
Your Master server |
Statistics |
Sydney, Australia
|
Port(s) |
Protocol |
Source |
Destination |
Description |
|---|---|---|---|---|
|
443 |
TCP |
|
Code42 Australia Datacenter IP: |
Cloud services |
|
443 |
TCP |
Code42 US Datacenter IP: |
Your Master server |
Statistics |
Dublin, Ireland
|
Port(s) |
Protocol |
Source |
Destination |
Description |
|---|---|---|---|---|
|
443 |
TCP |
|
Code42 Dublin Datacenter IP: |
Cloud services |
|
443 |
TCP |
Code42 US Datacenter IP: |
Your Master server |
Statistics |
Singapore
|
Port(s) |
Protocol |
Source |
Destination |
Description |
|---|---|---|---|---|
|
443 |
TCP |
|
Code42 Singapore Datacenter IP: |
Cloud services |
|
443 |
TCP |
Code42 US Datacenter IP: |
Your Master server |
Statistics |
Amsterdam
|
Port(s) |
Protocol |
Source |
Destination |
Description |
|---|---|---|---|---|
|
443 |
TCP |
|
Code42 Amsterdam Datacenter IP: |
Cloud services |
|
443 |
TCP |
Code42 US Datacenter IP: |
Your Master server |
Statistics |