Code42 platform system requirements
Who is this article for?
Incydr, no.
CrashPlan for Enterprise, no.
Code42 for Enterprise, yes.
CrashPlan for Small Business, yes.
This article applies to on-premises authority server version 4.
Note: This server version is no longer supported.
Other available versions:
Overview
The system requirements below apply to the Code42 platform.
Enterprise Server system requirements
Contact us with questions about recommended specifications for your Code42 environment. See our article, Key Considerations When Planning Your Code42 Environment, for more information.
The system specifications listed below are the minimum requirements for a production environment.
Master server system requirements
Operating System | Hardware | Software |
---|---|---|
Linux |
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Windows |
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OS X |
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* Enterprise servers running version 4.1.x support both 32-bit and 64-bit Windows operating systems.
Storage server system requirements
Operating System | Hardware | Software |
---|---|---|
Linux |
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Windows |
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OS X |
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* Enterprise servers running version 4.1.x support both 32-bit and 64-bit Windows operating systems.
Alpha, beta, and other pre-release operating systems are not supported. Only the specific operating system versions listed on this page are supported.
Administration console requirements
End user application requirements
The system specifications listed below are the minimum requirements needed to successfully install the CrashPlan app.
CrashPlan app
OS | Hardware | Software | |
---|---|---|---|
Windows |
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macOS OS X |
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Linux |
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The CrashPlan app requires a graphical user interface (GUI) for use on all operating systems.
1 This component is packaged with the CrashPlan app.
SharePlan App
SharePlan Mobile App
SharePlan Web App
Unsupported operating systems
Network ports
Enterprise Server ports
Inbound ports
The following table lists the default enterprise server ports. It is best practice to deny inbound traffic at the firewall for any ports not needed by the Code42 configuration.
You can use port forwarding, also called port mapping, to avoid port conflicts and port restrictions within your Code42 environment and on other networks.
Port(s) | Protocol | Source | Destination | Description |
---|---|---|---|---|
4282 | TCP |
|
Your Master server |
|
Your Storage servers | Backup and sync traffic from internal and external endpoints | |||
4280 (http) 4285 (https) |
TCP |
|
Your Enterprise server | Access for Code42 console and web restore to internal and external endpoints |
Outbound ports
For specific IPs, sign in with a privileged account or contact our Customer Champions for CrashPlan PROe support or CrashPlan for Small Business support.
Port(s) | Protocol | Source | Destination | Description |
---|---|---|---|---|
25 | TCP | Your Enterprise server | Mail Server(s) | SMTP services |
53 | UDP | Your Enterprise server | DNS Server(s) | DNS services |
123 | UDP | Your Enterprise server | NTP Server(s) | NTP services |
443 | TCP | Your Enterprise server | code42.com crashplan.com |
Online Code42 licensing services |
TCP | Your Enterprise server | code42.com |
Managed appliance Upgrades |
|
389 (LDAP) 636 (LDAPS) |
TCP | Your Master server | LDAP or Active Directory Server(s) | Integration with LDAP or Active Directory services |
1812 1813 |
UDP | Your Enterprise server | RADIUS Server(s) | RADIUS services |
Multi-server deployment ports
Port(s) | Protocol | Source | Destination | Description |
---|---|---|---|---|
4283 | TCP |
Your Enterprise server |
Your Enterprise server | Data balancing between enterprise servers* |
4286 | TCP |
Your Enterprise server |
Your Enterprise server | Statistics traffic between enterprise servers* |
*On Windows enterprise servers, this port must be enabled for both Public and Private networks.
CrashPlan app ports
Port(s) | Protocol | Source | Destination | Description |
---|---|---|---|---|
4282 | TCP | LAN networks | Your Enterprise server(s) | (Default) Communication from the device to enterprise server(s) in private cloud environments |
443 | TCP | LAN networks | Code42 cloud | Communication from the device to the Code42 cloud |
4243* | TCP | Localhost | Localhost | (Default) CrashPlan app connecting to CrashPlan service |
4242* | TCP | CrashPlan Device | CrashPlan Device | (Default) Computer-to-computer backups in CrashPlan PROe |
1,024 - 14500, 49,000 - 52,000 |
TCP | CrashPlan Device |
CrashPlan Device |
(Optional) NAT traversal ranges used for connecting between computers |
1900 2869 |
UDP TCP |
CrashPlan Device | CrashPlan Device | (Optional) Standard UPnP ports required for computer-to-computer connections |
5351 | UDP | CrashPlan Device | CrashPlan Device | (Optional) Standard NAT-PMP port required for computer-to-computer connections |
* CrashPlan version 4.3 and later will use a different pair of available ports if the default ports are in use. The ports in use by the CrashPlan service can be found in the app.log file.
SharePlan App ports
Port(s) | Protocol | Source | Destination | Description |
---|---|---|---|---|
443 4282 |
TCP | LAN networks | Your Enterprise server | Sync traffic from internal endpoints to enterprise server. |
4252 | TCP | LAN networks | LAN networks | SharePlan app sync traffic directly between internal endpoints |