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Code42 Support

TCP And UDP Ports Used By The Code42 Platform

Applies to:
  • CrashPlan PROe

Overview

CrashPlan PROe, the CrashPlan app, the SharePlan app, and other products in your Code42 environment use certain network ports to function normally. If you have network connectivity issues with CrashPlan PROe, verify that your firewall rules permit traffic over these ports.

Enterprise Server network ports

Inbound ports

Port forwarding
The following table lists the default enterprise server ports. You can use port forwarding, also called port mapping, to avoid port conflicts and port restrictions within your Code42 environment and on other networks.
Port(s) Protocol Source Destination Description
4282 TCP
  • LAN networks
  • Internet

Your Master server

  • Backup and sync traffic from internal and external endpoints
  • Statistics and job status from internal and external endpoints
Your Storage servers Backup and sync traffic from internal and external endpoints
4280 (http)
4285 (https)
TCP
  • LAN networks
  • Internet
Your Enterprise server Access for administration console and web restore to internal and external endpoints

Outbound ports

Specific ips
For specific IPs, sign in with a privileged account or contact our Customer Champions for CrashPlan PROe support or CrashPlan PRO support.
Port(s) Protocol Source Destination Description
25 TCP Your Enterprise server Mail Server(s) SMTP services
53 UDP Your Enterprise server DNS Server(s) DNS services
123 UDP Your Enterprise server NTP Server(s) NTP services
443 TCP Your Enterprise server code42.com
crashplan.com
Online Code42 licensing services
TCP Your Enterprise server code42.com

Managed appliance Upgrades

389 (LDAP)
636 (LDAPS)
TCP Your Master server LDAP or Active Directory Server(s) Integration with LDAP or Active Directory services
1812
1813
UDP Your Enterprise server RADIUS Server(s) RADIUS services

Multi-server deployment ports

Port(s) Protocol Source Destination Description
4283 TCP

Your Enterprise server

Your Enterprise server Data balancing between enterprise servers*
4286 TCP

Your Enterprise server

Your Enterprise server Statistics traffic between enterprise servers*

*On Windows enterprise servers, this port must be enabled for both Public and Private networks.

CrashPlan app ports

Port(s) Protocol Source Destination Description
4282 TCP LAN networks Your Enterprise server(s) (Default) Communication from the device to enterprise server(s) in private cloud environments
443 TCP LAN networks Code42 cloud Communication from the device to the Code42 cloud
4243* TCP Localhost Localhost (Default) CrashPlan app connecting to CrashPlan service
4242* TCP CrashPlan Device CrashPlan Device (Default) Computer-to-computer backups in CrashPlan PROe

1,024 - 14500,

49,000 - 52,000

TCP CrashPlan Device

CrashPlan Device

(Optional) NAT traversal ranges used for connecting between computers

1900

2869

UDP

TCP

CrashPlan Device CrashPlan Device (Optional) Standard UPnP ports required for computer-to-computer connections
5351 UDP CrashPlan Device CrashPlan Device (Optional) Standard NAT-PMP port required for computer-to-computer connections

* CrashPlan version 4.3 and later will use a different pair of available ports if the default ports are in use. The ports in use by the CrashPlan service can be found in the app.log file.

SharePlan App ports

Port(s) Protocol Source Destination Description
443
4282
TCP LAN networks Your Enterprise server Sync traffic from internal endpoints to enterprise server.
4252 TCP LAN networks LAN networks SharePlan app sync traffic directly between internal endpoints

Monitoring ports

Only apply firewall rules for monitoring if you use Code42's managed appliance monitoring.

Specific ips
For specific IPs, sign in with a privileged account or contact our Customer Champions for CrashPlan PROe support or CrashPlan PRO support.

Port(s) Protocol Source Destination Description

10053
(Cloud OS only)

TCP Your Enterprise server

Code42 Monitoring Address:

Remote monitoring (Zabbix)

10051
(Pre-Cloud OS only)

TCP Your Enterprise server

Code42 Monitoring Address:

Remote monitoring (Zabbix)
22 TCP

Code42 Remote Access IP:

Your Enterprise server Remote SSH access from Code42 offices
4280
4284
4285
TCP

Code42 Remote Access IP:

Your Enterprise server Remote console access from Code42 offices
443
623
5900
TCP
UDP
TCP

Code42 Remote Access IP:

Your Master server's IPMI Interface Remote IPMI access from Code42 offices
623 TCP Your Master server's IPMI Interface

Code42 Remote Access IP:

Remote IPMI access from Code42 offices

CrashPlan PROe cloud storage ports

Implement firewall rules only for your geographical region.

Specific ips
For specific IPs, sign in with a privileged account or contact our Customer Champions for CrashPlan PROe support or CrashPlan PRO support.

United states

Port(s)

Protocol

Source

Destination

Description

443
4285

TCP

  • Your Master server
  • LAN Networks

Code42 US Datacenter IP:

Cloud services
Web restore function

443
4282

TCP

Code42 US Datacenter IP:

Your Master server

Statistics

Sydney, Australia

Port(s)

Protocol

Source

Destination

Description

443
4285

TCP

  • Your Master server
  • LAN Networks

Code42 Australia Datacenter IP:

Cloud services
Web restore function

443
4282

TCP

Code42 US Datacenter IP:

Your Master server

Statistics

Dublin, Ireland

Port(s)

Protocol

Source

Destination

Description

443
4285

TCP

  • Your Master server
  • LAN Networks

Code42 Dublin Datacenter IP:

Cloud services
Web restore function

443
4282

TCP

Code42 US Datacenter IP:

Your Master server

Statistics

Singapore

Port(s)

Protocol

Source

Destination

Description

443
4285

TCP

  • Your Master server
  • LAN Networks

Code42 Singapore Datacenter IP:

Cloud services
Web restore function

443
4282

TCP

Code42 US Datacenter IP:

Your Master server

Statistics

Amsterdam

Port(s)

Protocol

Source

Destination

Description

443
4285

TCP

  • Your Master server
  • LAN Networks

Code42 Amsterdam Datacenter IP:

Cloud services
Web restore function

443
4282

TCP

Code42 US Datacenter IP:

Your Master server

Statistics