Use CrashPlan to simplify device replacement
Who is this article for?
Incydr, no.
CrashPlan for Enterprise, no.
Code42 for Enterprise, yes.
CrashPlan for Small Business, yes.
This article applies to on-premises authority server version 4.
Note: This server version is no longer supported.
Other available versions:
Overview
The CrashPlan adoption process allows you to easily migrate a user's data when you:
- Replace a device with a new one (due to theft, loss, or upgrade)
- Replace a device's main hard drive
- Reinstall a device's operating system
How adoption works
To migrate a user's data, you (or the user) restore backed-up files to the new device, then start the adoption process. Adopting a device tells the CrashPlan app to assume the device ID of another device. The CrashPlan app uses the license, settings, backup file selection, and backup archives of the device that you replaced. When the new device starts backing up, it resumes where the previous device left off.
Choosing an adoption method
Several adoption methods are available. Refer to the following table to determine which method best meets your needs:
| Scenario | Instructions |
|---|---|
| Adopt a device from the CrashPlan app as a user | Adopting Another Computer |
| Replace a device remotely from the Code42 console as an administrator | Adopting A Computer From The Administration Console |
| Replace retired Windows XP devices | Windows XP End-Of-Life Options With CrashPlan |