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Purging Cold Storage

Applies to:
  • CrashPlan PROe

Overview

This article describes how to remove cold storage archives from a store point.  After deactivating a device, its backup archive remains on the store point in cold storage for 365 days (by default).

Considerations

Reasons To Purge Archives

Enterprise Server removes archives from cold storage automatically, based on the setting for your cold storage retention period. There are several reasons you may want to purge cold storage on your store points sooner than the scheduled removal process.

  • Reclaiming disk space on a store point.
  • Reallocating user licenses (in CrashPlan PROe version 3.5 and above, users with archives in cold storage consume licenses).
  • Deactivating a failed store point.
Other Methods For Managing Storage 
Purging an archive from cold storage removes that archive permanently, and its data is unrecoverable. Instead of purging archives, consider other methods of managing storage when your disk space is running low.

Hybrid Deployment Considerations

The process of purging archives from cold storage is slightly different in a hybrid cloud deployment of CrashPlan PROe. Please follow the steps appropriate to your environment.

Steps

Purging Archives From Private Cloud Storage

Follow these steps when the archives you would like to purge reside at a private cloud destination.

  1. Sign in to the administration console.
  2. Go to Destinations > Store Points.
    Finding cold storage
  3. Click on the value in the Cold column next to a store point.
    • Note: If the amount shows 0MB, there may still be an empty archive in cold storage. You must purge this archive to remove the store point.
  4. Use the checkboxes to select the archives you want to purge from cold storage.
    Selecting cold storage
  5. From the action menu on the upper-left, select Purge Archive.
    Purging cold storage
  6. Click OK to permanently delete the archive.
    Purge warning
Viewing Cold Storage Details By Organization
You can also view the cold storage details for a particular organization. From the Organization Overview, click the Cold value for the organization you'd like to view.

Purging Archives From Public Cloud Storage

Follow these steps to purge archives that reside at a public cloud destination. If you have a hybrid environment, always follow these instructions when the archives you wish to purge are stored at a public cloud destination.

  1. Sign in to the administration console.
  2. Go to Organizations.
  3. Click on the value in the Cold column next to an organization.
    • Note: If the amount shows 0MB, there may still be an empty archive in cold storage. You must purge this archive to remove the store point.
  4. Use the checkboxes to select the archives you want to purge from cold storage.
  5. From the action menu on the upper-left, select Purge Archive.
  6. Click OK to permanently delete the archive.

Purging Archives From Provider Storage

Follow these steps to purge archives on a provider destination.

  1. Sign in to the administration console.
  2. Go to Organizations.
  3. Click on the value in the Cold column next to an organization.
    • Note: If the amount shows 0MB, there may still be an empty archive in cold storage. You must purge this archive to remove the store point.
  4. Use the checkboxes to select the archives you want to purge from cold storage.
  5. From the action menu on the upper-left, select Purge Archive.
  6. Click OK to permanently delete the archive.

Video Tutorial

This video tutorial describes a variety of archive management tasks, including purging archives.