Who is this article for?
CrashPlan for Enterprise, no.
Code42 for Enterprise, yes.
CrashPlan for Small Business, yes.
This article applies to on-premises authority server version 4.
Note: This server version is no longer supported.
Notification settings can be used to configure whether or not alerts generate and how notifications for them are received. You can view alerts from the Code42 console's Alerts Overview, receive notifications via email, both, or neither. This feature is available beginning with version 22.214.171.124.
If a notification is turned off in the console and through email, then it will not generate. You cannot search for notifications that have been turned off in the database.
|a||–||Text box in which you enter email address of notification recipients.|
|b||+||Adds email address you enter to the list of notification recipients.|
|c||–||Email addresses of notification recipients. Users with administrative roles are automatically included and cannot be removed.|
|d||x||Click the X to remove a recipient from the list.|
|e||Show in Console||Notifications selected in this column display on the Alerts screen.|
|f||Send Email||Notifications selected in this column are sent to the email recipients identified by item c above.|
|g||Priority||Displays the priority level of the alert. This icon is also used to denote priority on the Alerts screen:
To view the full description of a notification, hover over the name in the console. Each notification is described below.
|Admin password unchanged||Administrator user's password is default value.|
|Database export failure||The daily database export has failed. The affected server's current configuration may be at risk.|
|Demo expired||Demo period has expired. Enter additional product license keys to re-enable functionality.|
|Destination is offline||Destination cannot be reached.|
|Server offline||Server cannot be reached.|
|Store point space critical||Store point is critcally low on free space.|
|Support has expired||This environment is no longer under support.|
|Job failed||Scheduled job has failed to complete.|
|LDAP connection problem||Problem with connection to LDAP server.|
|Mail server connection problem||Problem with connection to mail server host. Unable to connect to mail server on specified host and port.|
|RADIUS connection problem||Problem with connection to RADIUS server.|
|Alert recipients missing||No email addresses configured to receive system alerts.|
|Corrupt archive||Corruption detected within an archive.|
|Database restore cleanup needed||Database backup db.back exists. Confirm database import success, then safeguard or remove database backup.|
|Device backup critical||
Deprecated - no effect
|Device backup warning||
Deprecated - no effect
|Directory sync deactivate||Directory sync deactivation not executed. Too many users were identified for deactivation. Check LDAP configuration.|
|Email expired||Unable to send mail to recipient. Retry attempts have failed and email has expired.|
|Server version conflict||Server versions do not match.|
|Store point offline||Store point is unavailable.|
|Store point space warning||Store point is low on free space.|