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Code42 Support

Administration console overview

Applies to:
  • CrashPlan PROe


The administration console is the browser-based environment you use to view, manage, monitor, and configure your Code42 environment. This tutorial walks through the basics of the administration console.

Accessing the Administration console

CrashPlan for Small Business (previously CrashPlan PRO)

To access the administration console, use a supported web browser to visit the CrashPlan for Small Business Sign In page.

The administration console dashboard appears when you sign in, which displays information about backup status, users, devices, settings, and licensing.

CrashPlan PROe and SharePlan

To access the administration console, point a supported web browser to your server's hostname or IP address on port 4285. For example:


When you launch the administration console, the dashboard displays information about backup status, licensing, storage, devices, and users.

Administration console access
The content and options displayed in the administration console are determined by the user role of the signed-in user. An administrator is allowed full access to configure all aspects of the Code42 environment, while end users only receive access to settings related directly to their individual devices and accounts.

Administration console basics

Menus & general navigation

  • At the top of the screen, the toolbar allows you to change appearance and language settings.
  • The navigation menu on the left contains links for viewing and managing the different components of your Code42 environment.
  • Action Menu Icon Action menus display contextual actions and options.
  • Keyboard shortcuts are available for many of the menu items and actions in the administration console. Type ? while viewing the administration console to display a list of keyboard shortcuts.

Columns & lists

  • Sort any column by clicking the column title.
  • Column widths are adjustable, and the width settings are remembered across sessions.
  • To reset default column widths, double-click the heading above the columns (e.g., "User Overview").
  • Real-time scrolling dynamically loads data as you scroll through the data set, making it easy to manage large lists.

Administration console toolbar

Version 4.3.0 and later

Administration Console Toolbar (Version 4.3.0 and later)

Item Description
a Application Selector Displays Code42 web applications available to the signed in user. Administration displays the administration console.
b My Profile Menu Provides links for context-sensitive help and options for customizing the administration console language and appearance.
  Support Links to the product documentation. The link destination is context sensitive and changes based on the screen you are currently viewing.

Specifies the locale you'd like the administration console to display. This sets the displayed language and date format. When you specify a locale from the toolbar, the chosen locale is set via a cookie within your current browser. View available locales.

Night Mode Switches between dark and light themes. Links to the Code42 website.
Log out Signs the current user out of the administration console.

Version 4.2.x and earlier

Administration Console Toolbar (version 4.2.x and earlier)

Item Description
a Username Username of signed-in user.
b Switch Theme Change between dark and light administration console themes.
c Locale

Choose the locale you'd like the administration console to display. This sets the displayed language and date format. When you specify a locale from the toolbar, the chosen locale is set via a cookie within your current browser. View available locales.

When a specific locale is manually set, the locale's two-letter code appears in the toolbar:

Language Locale
d Help Link to the product documentation. The link destination is context sensitive and changes based on the screen you are currently viewing.
e Sign Out Sign out of the administration console.

Navigation menu

The navigation menu on the left provides access to settings for all components of your Code42 environment. Click any link in the table below to learn more about a specific component.

Navigation menu differences
The navigation menu for CrashPlan PROe and SharePlan is shown on the left. The navigation menu to CrashPlan for Small Business is shown on the right.
CrashPlan PROe Console Sidebar Navigation Menu
CrashPlan PRO Administration Console Navigation Menu
Item Description

Enter text to search for users, devices, organizations, servers, destinations, and plans in your Code42 environment. You can enter a full or partial first or last name, email address, device guid, device name, organization name (enterprise only), or plan name (SharePlan only).

Matching results appear below the search text box. Click any result to view the relevant details.

Dashboard Displays high-level summary information about backup status, licensing, storage, and users.


(CrashPlan PROe and SharePlan only)

View and manage system alerts.


(CrashPlan PROe and SharePlan only)

Organizations are the Code42 environment's way of grouping users. You can configure different organizations to use different settings, different backup destinations or even use different LDAP servers to authenticate users.
Users Manage users, their devices, add new users, and manage roles.
Devices View all devices and manage device details and settings.


(SharePlan only)

View and manage plans. Add new plans and add users to plans.


(CrashPlan PROe and SharePlan only)

View and manage all storage destinations in your Code42 environment. Add new destinations, view storage data, edit data balancing settings, and manage archives.

Access the different components to configure within Settings.

CrashPlan PROe: Server, Security, Notifications, Organization and Device Backup

CrashPlan for Small Business: Device Backup and Reporting settings


(CrashPlan PROe and SharePlan only)

View your registration key, current license status (days remaining, number of licenses), and purchase additional licenses.


(CrashPlan for Small Business only)

View your license key, backup plan details (computers/storage allowed), current license status (days remaining), number of devices, amount stored, and purchase additional licenses.
My Profile Displays summary information about your backup, restores and the location of your devices. The action menu contains commands to edit your profile and view deactivated devices.

Settings in the Administration console

Applying settings

For settings in the administration console that impact user devices, there are three options for applying settings: save, push, and lock.

  • Saving a setting applies it for new devices in the future. Saving settings does not affect any existing devices.
  • Push button Pushing a setting changes it on user devices, but still allows users to change the setting later.
  • Lock button Locking a setting pushes it out to user devices and also prevents users from changing the setting later.

Applies changes to future devices Applies changes to existing devices Allows users to change settings
Save Yes No Yes
Push Yes Yes Yes
Lock Yes Yes No

Learn more about device defaults and applying settings.

Inheriting settings

Your Code42 environment can hold many organizations, and each organization (called parent organizations) can contain other organizations (called child organizations). Each organization, visible in the administration console at Organizations, is also a child organization of the "top-level" organization at Settings > Organization. By default, each new organization inherits the settings of its parent organization.

From the action menu, select Edit to enable or disable inheritance for an organization.

Example inheritance settings

Tips On Inheritance
  • When you disable inheritance for an organization, that organization (and any child organizations belonging to that organization) will not receive existing or new settings from the parent organization.
  • All newly-created organizations inherit all settings from their parent organizations by default.
  • Inheritance can be enabled or disabled for groups of settings, such as settings for Destinations, Sharing, Security, and so on.
  • If you re-enable inheritance for an organization, any unique settings are lost and replaced by the parent organization's settings when you click Save.
  • Depending on the settings you have configured in your own Code42 environment, enabling or disabling inheritance can apply settings that may lead to data loss, such as disk quotas or cold storage settings.

Command line interface

CrashPlan PROe and SharePlan only

In addition to the graphical user interface of the administration console, you can also interact with your Code42 environment through a command-line interface (CLI). To access the command-line interface:

  1. Double-click the logo in the upper left corner.
    The command-line interface appears.
  2. Enter commands at the top of the command-line interface. Output can be reviewed below.

See the Command Line Interface Overview for additional details and a complete list of available commands.

Console Command Line Interface

Command-line interface for CrashPlan devices

Use the administration console device command line to send commands to CrashPlan devices that are currently online.

To open the administration console command-line interface for CrashPlan devices:

  1. Locate the device in the administration console.
  2. Click the device to view its details.
  3. Double-click the operating system icon next to the device's name.
    Operating system icon

Available commands

The administration console can send any command that is available within the CrashPlan app.
Device command-line interface in the administration console

Available locales

The administration console is available in the following languages:

Language Locale Name Short code




Chinese Simplified



Chinese Traditional

中文 - 台灣











English (Great Britain)

English - Great Britain





French (France)
















Norsk bokmål





Portuguese (Brazil)



Spanish (Latin America)



Spanish (Spain)

Español - España