Who is this article for?
CrashPlan for Enterprise, no.
Code42 for Enterprise, yes.
CrashPlan for Small Business, yes.
This article applies to on-premises authority server version 3.
Enterprise server version 126.96.36.199 and earlier running on OS X systems that have upgraded Java to version 1.6.0_35.
Use a plain text editor, such as Vi, VIM, emacs, Text Wrangler, Notepad++, TextMate, etc., to make these changes.
Word processors, such as Wordpad, Word, Pages, or OpenOffice Writer, can add formatting characters to plain text files and should be avoided.
- Open Terminal from your Applications.
- Stop the enterprise server service:
sudo launchctl unload /Library/LaunchDaemons/com.crashplan.proserver.plist
- Open the following file in a plain text editor.
- Locate the value -Xss128k and change it to:
- Save changes to the .plist file.
- Start the enterprise server service:
sudo launchctl load /Library/LaunchDaemons/com.crashplan.proserver.plist
Editing the .plist file should resolve the issue. However, we recommend upgrading to PROe Server version 188.8.131.52.