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Code42 Support

Store Point Space Critical

Applies to:
  • CrashPlan PROe
This article explains how to interpret the following alert, and how to respond to the alert. The table below displays where the alert appears and where it can be configured. The alert text is different on the configuration page than on the alerts page or email. Alert Text Location Store point critically low on free space: store point name Email and Alerts Overview of the administration console Store point space critical Settings > Notifications of the administration console

Severity

Critical - this alert indicates a problem that could seriously affect your Code42 environment's security, result in data loss, or cause the service to be unavailable.

Cause

This alert is triggered when the amount of free space on a store point reaches the critical threshold. This threshold can be configured by administrators.

Possible effects

  • Users cannot backup
  • Users cannot add more plan data (files and folders)

Recommended solution

To resolve this alert, do one or more of the following tasks:

Acknowledge the alert

The alert will continue to appear on the Alerts Overview window in the administration console until you acknowledge the alert. To acknowledge the alert, go to Alerts, select the alerts you want to acknowledge, and choose Acknowledge from the action menu.

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