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Code42 Support

Demo Expired

Applies to:
  • CrashPlan PROe
This article explains how to interpret the following alert, and how to respond to the alert. The table below displays where the alert appears and where it can be configured. The alert text is different on the configuration page than on the alerts page or email. Alert Text Location Demo period has expired. Enter additional product license keys to re-enable functionality. Email and Alerts Overview of the administration console Demo expired Settings > Notifications of the administration console

Severity

Critical - this alert indicates a problem that could seriously affect your Code42 environment's security, result in data loss, or cause the service to be unavailable.

Cause

The demo period has expired.

Recommended solution

To resolve this alert:

You can purchase product license keys in two ways:

Acknowledge the alert

The alert will continue to appear on the Alerts Overview window in the administration console until you acknowledge the alert. To acknowledge the alert, go to Alerts, select the alerts you want to acknowledge, and choose Acknowledge from the action menu.

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