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Code42 Support

Alert Recipients Missing

Applies to:
  • CrashPlan PROe
This article explains how to interpret the following alert, and how to respond to the alert. The table below displays where the alert appears and where it can be configured. The alert text is different on the configuration page than on the alerts page or email. Alert Text Location No email addresses configured to receive system alerts Email and Alerts Overview of the administration console Alert recipients missing Settings > Notifications of the administration console

Severity

Low - this alert indicates a condition that should ideally be corrected, although it does not pose an immediate threat to user data, system security, or service availability.

Consequences

  • Administrators will not receive email notifications of alerts (although alerts will still appear in the administration console Alerts page)
  • Issues that affect your enterprise server might not be addressed as quickly

Recommended solution

To resolve this alert:

  • Navigate to Settings > Notifications, then enter one or more alert recipient email addresses using the administration console

Acknowledge the alert

The alert will continue to appear on the Alerts Overview window in the administration console until you acknowledge the alert. To acknowledge the alert, go to Alerts, select the alerts you want to acknowledge, and choose Acknowledge from the action menu.

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