Who is this article for?
CrashPlan for Small Business, no.
Code42 for Enterprise, yes.
Link: Product plans and features.
This article applies to version 3.
Testing backup & restore
Use the CrashPlan app to verify that your Code42 environment is installed correctly and to familiarize yourself with the backup and restore workflow for users.
- Back up your first device.
- Start backup from the CrashPlan app.
- Learn how backup works and how files are prioritized.
- Adjust settings for optimal speed.
- Prevent your computer from going to sleep.
- Increase the system resources the CrashPlan app is allowed to use.
- Back up to a second destination.
Back up to an external drive to improve backup redundancy. Local destinations can be used for faster backups and restores.
- Restore files from the CrashPlan app.
- Restoring files from the CrashPlan app is the most common method for restoring files.
- There are no limits on the amount of data that can be restored at one time with the app.
- Access files using your mobile device.
- Access files backed up to a cloud destination from the free CrashPlan mobile app (available for Android, iOS, and Windows Phone devices).
- Open downloaded files on your mobile device with apps that support the file type.
- Restore files from the web.
- Quickly access files backed up to a cloud destination using the administration console.
- Administrators can configure a data limit for web restores (250 MB by default).
In addition, administrators with appropriate permissions can restore files for end users; see Managing Your Code42 environment for more information.
Familiarizing yourself with the Administration console
- Learn the basics of navigating the administration console.
- Use the administration console to view, manage, monitor, and configure your Code42 environment.
- Apply settings across your Code42 environment.
Planning & configuring your environment
Your Code42 environment is structured into organizations, users, and devices. This hierarchy lets you configure and manage settings and data across job functions and in accordance with regulatory needs. It also gives you the ability to quickly address potential data security concerns and legal mandates with minimal disruption to your users.
- Create organizations to group users and apply shared settings.
- Sort users into groups and apply shared settings to their devices.
- An organization can contain child organizations, and an organization can exist without containing any users.
- Configure default settings for all organizations.
Define default settings, such as backup frequency, available destinations, and data retention policies for all organizations.
- Configure settings for individual organizations.
Define unique settings, such as backup frequency, available destinations, and data retention policies for each organization as needed.
Configuring backup policies
- Determine what backup policies are appropriate for your Code42 environment.
- Review considerations for controlling what, how, and where data is backed up.
- Review relevant case studies for tuning your Code42 environment.
- Configure device backup settings.
Define what, how, and where data is backed up.
- Use include and exclude filters to fine tune what is backed up.
Refine what data is backed up using file extensions, filename patterns, substitution variables, and regular expressions.
- Configure network overrides.
- Control network limits between source devices and destinations.
- Independent bandwidth throttle settings exist for both LAN and WAN.
- Allow users to register through the CrashPlan app.
- Add users from the administration console.
- Add individual users manually.
- Create multiple users at once by uploading a text file.
- Invite multiple users by sending an email invite. Invited users create their accounts from the administration console.
Configuring authentication & directory services
- Integrate existing LDAP authentication with your Code42 environment.
Configure LDAP to allow users to sign in with their directory credentials.
- Configure advanced LDAP integration to automate user management.
- Automatically activate or deactivate users.
- Automatically assign users to a specified organization.
- Automatically assign roles to users.
- Configure single-sign on (SSO).
SSO is an authentication method that allows a user to use the same credentials to sign in to multiple applications.
- Configure RADIUS authentication.
Two-factor authentication enhances security by requiring users to enter a single-use code in addition to their username and password.
Configuring additional storage
Backing up Enterprise Server database dumps
- Daily database dumps are stored on each store point.
- We recommend backing up the database dumps to a separate location as part of a disaster recovery plan.
Modifying the CrashPlan app
- Change the appearance of the CrashPlan app.
- Predefine settings in the CrashPlan app to streamline deployment in your environment.
Managing your Code42 environment
Once your Code42 environment is configured and deployed, you can use the administration console to monitor user activity and manage access and retention of data.
Restoring files for users
- Restore files for other users as an administrator.
- Restore to a zip file on your computer.
- "Push" a restore to the user's device. (CrashPlan PROe only)
Replacing a computer or hard drive
- Replace a computer or hard drive.
- Restore all files to the new device.
- Adopt the previous computer's settings and backup archive(s).
- Migrate from Windows XP to a new operating system.
- Employ one of three methods to use CrashPlan as part of a safe, secure, and reliable migration to Windows 7 or 8 from your Windows XP devices, which are past their official end of support.
- (Optional) Automate the restore process of migration using the CrashPlan API.
Granting and removing access
- Review blocking, deactivating, and deauthorizing concepts.
- Consider use cases for restricting access to data.
- Take action to secure lost or stolen devices.
- Deactivate and reactivate users and devices.
- Deactivate users and devices.
- Reactivate user accounts and any associated devices, and reinstate users' backup data.
- Identify CrashPlan devices that may require administrator action.
Use the administration console to monitor backup status and connectivity for potential issues.
- Troubleshoot the CrashPlan app.
Troubleshoot the most commonly reported issues with the CrashPlan app.
- Troubleshoot web restores.
Troubleshoot the most commonly reported issues with web restores.
For an understanding of the foundational concepts underpinning the Code42 environment, refer to the articles below.
- CrashPlan PROe Security
A detailed description of the CrashPlan PROe security model.