Who is this article for?
CrashPlan for Enterprise, no.
Code42 for Enterprise, yes.
CrashPlan for Small Business, yes.
This article applies to on-premises authority server version 3.
All system alerts appear under Alerts. This screen is visible to users with the following roles:
- Server Administrator
- Custom role with admin.system.system_settings permission
For a list of possible alerts generated by the Code42 environment and how to respond to them, see the Code42 platform Alerts article.
|a||Alert count|| |
Count of all currently active alerts, by priority.
Red (left): Critical
|b||Action Menu||Contains available commands, including changing view to display only acknowledged alerts.|
|c||Select / Select All||Click the checkbox in the header row to select all alerts in the list. Click the checkbox next to a specific alert to select an individual alert.|
|e||Description||Explains the reason for the alert. The mouseover for each description displays the description's full text. See the Code42 platform Alerts article to review steps for responding to each alert.|
|f||Reported by||The name of the enterprise server that detected and reported the alert.|
|g||When||Amount of time that has passed since the alert was generated.|
|Show Active||Show only the alerts that are currently active and have not yet been acknowledged. This is the default view. Only available when viewing Acknowledged Alerts.||a|
|Show Acknowledged||Show historical alerts that have been acknowledged. Only available when viewing active alerts.||k|
|Acknowledge||Mark selected alert as having been seen and hide the alert from the Alerts list. Acknowledged alerts are displayed only when Show Acknowledged is selected.||g|
|Export All||Export list items to CSV file.||x|
Export all visible list items to a CSV file by selecting action menu > Export All. If no alert is selected, all alerts in the list are exported.
|Identifies the number of the alert.|
|server||Indicates name of the enterprise server that detected and reported the alert.|
|description||Describes the reason for the alert.|
|type||Identifies the type of alert.|
|status||Indicates the status of the alert. |
|severity||Indicates the alert level: |
|timestamp||Displays the time and date the alert occurred.|