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Who is this article for?

Incydr Professional and Enterprise
Incydr Basic and Advanced
Other product plans

Incydr Professional and Enterprise, no.

Incydr Basic and Advanced, no.

CrashPlan Cloud, no.

Other product plans, yes.

CrashPlan for Small Business, yes.

This article applies to on-premises authority server version 3.

Code42 Support

Administration Console Overview

Who is this article for?

Incydr Professional and Enterprise
Incydr Basic and Advanced
Other product plans

Incydr Professional and Enterprise, no.

Incydr Basic and Advanced, no.

CrashPlan Cloud, no.

Other product plans, yes.

CrashPlan for Small Business, yes.

This article applies to on-premises authority server version 3.


The Code42 console is the enterprise server's browser-based administration environment. Use it to view, manage, monitor, and configure your Code42 environment.

Accessing the Administration console

To access the Code42 console, point a supported web browser to your server's hostname or IP address on port 4285. For example:

When you launch the Code42 console, the dashboard displays information about backup status, licensing, storage, devices, and users.

The content and options displayed in the Code42 console are determined by the user role of the signed-in user. Roles are highly customizable, but under default settings, an adminstrator is allowed full access to configure all aspects of the Code42 environment, while end users only receive access to settings related directly to their individual devices and accounts.

Navigating the Administration console

Menus & general navigation

  • At the top of the screen, the toolbar allows you to change appearance and language settings.
  • The navigation menu on the left contains links for viewing and managing the different components of your Code42 environment.
  • Action Menu Icon Action menus display contextual actions and options.
  • Keyboard shortcuts are available for many of the menu items and actions in the Code42 console. Type ? while viewing the Code42 console to display a list of keyboard shortcuts.

Columns & lists

  • Sort any column by clicking the column title.
  • Column widths are adjustable, and the width settings are remembered across sessions.
  • To reset default column widths, double-click the heading above the columns (e.g., "User Overview").
  • Real-time scrolling dynamically loads data as you scroll through the data set, making it easy to manage large lists.

Administration console toolbar


Item Description
a Username Username of signed-in user.
b Switch Theme Change between Dark and Light Code42 console themes.
c Locale

Choose the locale you'd like the Code42 console to display. This sets the displayed language and date format. The default is set to Automatic, which uses the locale set by the admin under Settings > Server > Language. When you specify a locale from the toolbar, the chosen locale is set via a cookie within your current browser. This overrides the locale set at Settings > Server > Language. View available locales.

When a specific locale is manually set, the locale's two-letter code appears in the toolbar:

d Help Link to the product documentation. The link destination is context sensitive and changes based on the screen you are currently viewing.
e Sign Out Sign out of the Code42 console.

Navigation menu

The navigation menu on the left provides access to settings for all components of your Code42 environment. Click any link in the table below to learn more about a specific component.

Console Navigation Menu

Item Description
Smart Search

Enter text to search for users, devices, organizations, servers, destinations, and plans in your Code42 environment. You can enter a full or partial first or last name, email address, plan name, device guid, device name, or organization name.

Matching results appear below the search text box. Click any result to view the relevant details.

Dashboard Displays high-level summary information about backup status, licensing, storage, and users.
Alerts View and manage system alerts.
Organizations Organizations are the Code42 environment's way of grouping users. You can configure different organizations to use different settings, different backup destinations or even use different LDAP servers to authenticate users.
Users Manage users and their devices, add new users, and manage roles.
Devices View all devices in an organization. View and manage device details and settings.
Destinations View and manage all storage destinations in your Code42 environment. Add new destinations, view storage data, edit data balancing settings, and manage archives.
Settings Access the different components within Settings to configure Server, Security, Reporting, Organization and Device settings.
Licensing View your registration key, current license status (days remaining, number of licenses), and purchase additional licenses.
My Profile Displays summary information about your backup, restores and the location of your devices. The action menu contains commands to edit your profile and view deactivated devices.

Settings in the Administration console

Applying settings

For settings in the Code42 console that impact user devices, there are three options for applying settings: save, push, and lock.

  • Saving a setting applies it for new devices in the future. Saving settings does not affect any existing devices.
  • Push button Pushing a setting changes it on user devices, but still allows users to change the setting later.
  • Lock button Locking a setting pushes it out to user devices and also prevents users from changing the setting later.

Applies changes to future devices Applies changes to existing devices Allows users to change settings
Save Yes No Yes
Push Yes Yes Yes
Lock Yes Yes No

Learn more about device defaults and applying settings.

Inheriting settings

Your Code42 environment can hold many organizations, and each organization (called parent organizations) can contain other organizations (called child organizations). Each organization, visible in the Code42 console at Organizations, is also a child organization of the "top-level" organization at Settings > Organization. By default, each new organization inherits the settings of its parent organization.

From the action menu, you can select Edit to enable or disable inheritance for an organization.

Example inheritance settings

Tips On Inheritance
  • When you disable inheritance for an organization, that organization (and any child organizations belonging to that organization) will not receive existing or new settings from the parent organization.
  • All newly-created organizations inherit all settings from their parent organizations by default.
  • Inheritance can be enabled or disabled for groups of settings, such as settings for Destinations, Sharing, Security, and so on.
  • If you re-enable inheritance for an organization, any unique settings are lost and replaced by the parent organization's settings when you click Save.
  • Depending on the settings you have configured in your own Code42 environment, enabling or disabling inheritance can apply settings that may lead to data loss, such as disk quotas or cold storage settings.

Command line interface

In addition to the graphical user interface of the Code42 console, you can also interact with your Code42 environment through a command-line interface (CLI). To access the command-line interface:

  1. Double-click the logo in the upper left corner
    The command-line interface appears
  2. Enter commands at the top of the command-line interface. Output can be reviewed below.

See the Command Line Interface Overview for additional details and a complete list of available commands.

Command Line Interface

Command-line interface for CrashPlan devices

Use the Code42 console device command line to send commands to CrashPlan devices that are currently online.

To open the Code42 console command-line interface for CrashPlan devices:

  1. Locate the device in the Code42 console.
  2. Click the device to view its details.
  3. Double-click the operating system icon next to the device's name.
    Operating system icon

Available commands

The Code42 console can send any command that is available within the CrashPlan app.
Device command line in the administration console

Available locales

The Code42 console supports the following locales.

Short Code Locale Name
ca Català
da Dansk
de Deutsch
de_CH Deutsch - Schwelz
en English
en_GB English - Great Britain
es Español
es_ES Español - España
fr Français
it Italiano
hu Magyar
nl Nederlands
ja ?????????
no Norsk bokmål
pl Polski
pt Portuges
fi Suomi
sv Svenska
th ?????????
tr Türkçe
zh ??????
ah_TW ?????? - Taiwan