- CrashPlan PRO
- Code42 CrashPlan (previously CrashPlan PROe)
Version 6.0 of the Code42 public cloud is a major release that includes new features and a number of fixes and enhancements. The public cloud release primarily impacts cloud-only Code42 environments (without on-site authority or storage servers), but many of the fixes and enhancements also apply to Code42 environments with an on-premises authority server that use Code42 cloud storage.
Updates affect the following components:
- Code42 platform (powers the Code42 public cloud)
- Administration console
- CrashPlan app for Windows, OS X, and Linux (version 6.0)
Refreshed, Modern Code42 App User Interface
Version 6.0 of the Code42 app simplifies life for administrators and users with an overhauled user interface which makes it even easier to manage and use Code42 for backup and recovery. See Changes To The Code42 App In Version 6.0 for complete details.
The Code42 Security Center is now available for cloud-only Code42 environments (with no on-premises authority or storage servers). The Code42 Security Center allows administrators to monitor user file activity and helps provide insight into potential exfiltration threats.
Access Lock enables administrators to lock a user device. This prevents access to all content on the device (not just the files selected for backup). Access Lock leverages Microsoft's BitLocker technology to lock all drives connected to the device with a new key. Once a device is locked, it is completely inaccessible without the new recovery key to unlock it.
Access Lock is very useful to prevent unauthorized access if:
- A user is identified as an insider threat
- A device is lost or stolen
Refreshed Administration Console Design
The administration console navigation menu has updated styling.
New Subscription Options
The Code42 platform introduces different subscription options, called product plans. Each product plan includes a core set of features, enabling administrators to choose the plan most appropriate for them. Existing customers are automatically subscribed to the Classic plan, which includes all Code42 features (except Security Tools, which has always been an add-on).
The administration console also features a revised Subscriptions screen, making it easier for administrators to check the status of user subscriptions.
Fixes And Enhancements
- Security updates.
- Performance and stability improvements.
- Improvements to web restore and push restore performance.
- Improves server-to-server sync processes.
- Improvements to logging.
- Introduces a new
customer_adminpermission and Customer Cloud Admin user role.
- The section of a user's email address before the @ symbol is no longer limited to 64 characters. The max length for the entire address is still 255 characters.
- Corrects an issue in which user backup status reports configured to send every day could occasionally skip a day.
- Updates the following third-party libraries used in the Code42 platform:
- Security updates.
- The Device Details screen now displays the actual file path on the user's device if an administrator uses a substitution variable and also locks the backup file selection. For example, if an organization has a locked file selection of
:documents, the Device Details for a specific device now displays the file selection as
- Adds a progress indicator to the Web Restore and Push Restore views when calculating totals for a large number of files selected for restore.
- Non-administrator users can now view the History log for their own devices.
- CrashPlan PRO backup reports are now correctly emailed to additional recipients added from Organization Settings > Reporting.
- Corrects an issue in which attempting to send a test email from Settings > Server > Action Menu > Send Test Email only succeeded if the hostname of the mail server was an IP address. Now, test emails also send correctly when the email server uses a non-IP hostname.
- Users with only a username (but no first and last name entered) no longer generate a sorting error when attempting to sort by Name on the Users screen.
- Improves reliability of real-time device status check (online or offline) when performing push restores.
- In the Code42 command-line interface, entering the command
guidnow correctly displays usage details for the command instead of an error message.
- Corrects an rare issue in which Windows devices could incorrectly report the backup is 100% complete even though not all files are backed up.
- For CrashPlan PRO users, improves the accuracy of used storage graphs and statistics throughout the administration console.
- Corrects an issue in which User Profile Backup options incorrectly appeared for CrashPlan PRO users not licensed for that feature.
- Renaming an organization now enforces a minimum length requirement of three characters.
- The csv template to bulk add users no longer contains the the username field if Usernames are email addresses is selected.
- When exporting a list of users to CSV from the action menu on the Users screen, the .csv file now includes additional columns that were previously only accessible via the Code42 API
- Performing a web restore from the administration console for devices with custom key security now presents the option to enter either the custom key or the passphrase.
- Changes to version retention settings are now applied during regularly scheduled archive maintenance and no longer requires the user device to connect to the Code42 server.
- When attempting to navigate within the administration console after the session times out, the user is now redirected to the sign in screen instead of receiving an "invalid_token" error message.
- Corrects an issue in which the History tab on the Device Details screen did not display history log information under certain circumstances.
- When performing a web restore from the administration console for a user with archive password security enabled, entering the wrong password now correctly allows the user to re-enter the password without first closing and re-opening the web restore window or refreshing the page.
- Removes the Print option from the action menu on the Users screen. To print a list of users, use the web browser's print option instead.
- Removes the Licensing graph from the Dashboard. For license status, see the Subscriptions page.
- Adds columns for Archive Type, User, and Device Name to the Cold Storage screen.
- Manually adding Windows file paths for file selection inclusions now accept both / and \ path separators.
- When switching destinations in the From Destination dropdown menu while performing a web restore, corrects a rare issue for users with archive password security which could cause the restore window to close unexpectedly.
- Removes most administration console navigation keyboard shortcuts.
- Users can no longer attempt to deactivate or block themselves from the action menu on the Users screen. Previously, these options were available but resulted in an error message. Now, the Block and Deactivate options are dimmed when accessed for the signed-in user.
- Corrects a rare issue introduced in version 5.4.0 in which a child organization could not be moved to the root organization if there were three or fewer total organizations.
- Corrects an issue introduced in version 5.3 in which the
prop.showCLI command did not properly display newly set values defined with
- A new
ComputerActivityresource returns the precise online status of a device given a specific deviceGuid.
- Removes the
backupSessionCountoutput values from the
Destinationresource (these were both deprecated in version 4.1.7). Use the
archiveSessionCountoutput values instead.
- Removes the following output values from the
MasterLicenseresource (these were all deprecated in version 5.4):
- Removes the
DEMO_EXPIREDquery parameter and output value from the
- The following
Destinationoutput values now return null values instead of empty strings if there is no data for the value:
- Adding users via the
Userresource to organizations that do not use SSO or LDAP now requires either a password or email address to be included in the request (in addition to username)
- Corrects an issue with the
Userresource in which using the
srtKeyparameter sometimes returned inconsistent or incomplete results.
- The API documentation viewer now correctly loads in the Safari web browser in Private mode.
- Improves the
Orgresource descriptions of output values related to destination settings.
- Improves the
LogFileresource description of the
pageNumoutput value and
Version 6—now called the Code42 app—introduces a new user interface that makes it even easier to use Code42 for backup and recovery. See Changes To The Code42 App In Version 6 for complete details.
All CrashPlan apps that connect to the Code42 public cloud will be upgraded over several days, beginning March 20, 2017.
Windows, OS X, And Linux
- Security updates.
- Performance and stability improvements.
- On Windows devices, corrects an issue in which some file metadata (such as Created Date) was not backed up in certain circumstances if a file was locked by another program at the time Code42 backed up the file. Also included in CrashPlan apps version 4.8.2 and 5.4.2.
- Corrects a rare issue that could result in the CrashPlan app being uninstalled from a device during a CrashPlan app upgrade.
- Corrects an issue which could prevent devices behind proxy servers from connecting to the Code42 server in environments that use different PAC files for different network connections.
- Removes support for Code42 apps on devices using Windows Server operating systems.
- Branding updates replace "Code42 CrashPlan" with "Code42."
- In the Windows task manager, all Code42 processes now correctly display the Code42 logo.
- Corrects an issue which could prevent uninstallation of the OS X CrashPlan app if the same user account installed the app both per user and "for everyone" on the same device.
- Linux users with the system locale set to C or POSIX no longer experience intermittent errors when attempting to start or stop the CrashPlan service.
- User devices on the same user account no longer attempt network connections to each other once Account Devices are unoffered as backup destination options.
- Corrects a very rare issue in which CrashPlan app temporary folders were not properly deleted from Windows devices.
- Adding wifi network exclusions now take effect immediately without requiring a restart of the Code42 service.
- Corrects a rare issue introduced in version 5.4.0 which could cause duplicate copies of files to be restored if the device enters sleep mode while files are being restored.
- Corrects a rare issue in which files backed up from a Windows device could be restored with a short file name instead of the full file name.
- For devices behind proxy servers that have enabled auto-detection, users are no longer required to manually configure proxy settings in order to connect to Code42 servers (including the Code42 cloud).
- In the Reporting web app, some search results are not properly localized when a non-English locale is selected in the administration console.