How can we help?

We think these articles could help:

    See More
    Home > CrashPlan > Latest > Getting Started > System Requirements

    MindTouch
    Copyright (c) 2006-2014 MindTouch Inc.
    http://mindtouch.com

    This file and accompanying files are licensed under the MindTouch Master Subscription Agreement (MSA).

    At any time, you shall not, directly or indirectly: (i) sublicense, resell, rent, lease, distribute, market, commercialize or otherwise transfer rights or usage to: (a) the Software, (b) any modified version or derivative work of the Software created by you or for you, or (c) MindTouch Open Source (which includes all non-supported versions of MindTouch-developed software), for any purpose including timesharing or service bureau purposes; (ii) remove or alter any copyright, trademark or proprietary notice in the Software; (iii) transfer, use or export the Software in violation of any applicable laws or regulations of any government or governmental agency; (iv) use or run on any of your hardware, or have deployed for use, any production version of MindTouch Open Source; (v) use any of the Support Services, Error corrections, Updates or Upgrades, for the MindTouch Open Source software or for any Server for which Support Services are not then purchased as provided hereunder; or (vi) reverse engineer, decompile or modify any encrypted or encoded portion of the Software.

    A complete copy of the MSA is available at http://www.mindtouch.com/msa

    System Requirements

    Applies to:
    • CrashPlan for Home
    • CrashPlan PRO
    • CrashPlan PROe

    Overview

    The minimum system requirements below are for the current version of the CrashPlan app and CrashPlan mobile app.

    Enterprise server system requirements are also available.

    CrashPlan App

    Important Note: The system specifications listed below are the minimum requirements needed to successfully install the CrashPlan app. 

    Large Backup File Selections
    If you are backing up more than 1 TB or 1 million files, please review additional technical information.

    CrashPlan App Version 3.6.3 And Later

    OS Hardware Software
    Windows1
    • 1 GHZ+ CPU
    • 1 GB Memory
    • 250 MB free drive space
    • Windows operating systems:
      • XP
      • Vista
      • Windows 7
      • Windows 8 (in desktop mode)
      • Server 2003/2008/2012 (excludes Windows Server Essentials, Windows Small Business Server, and Windows Home Server)
    • Java JRE 1.7.0_45 (packaged with the CrashPlan app)
    OS X
    • 1 GHZ+ 64-bit Intel CPU
    • 1 GB Memory
    • 250 MB free drive space
    • OS X versions:
      • 10.5 (version 3.6.4 and earlier)
      • 10.6–10.9
      • 10.10 (requires CrashPlan app version 3.6.4)
    • Java versions:
      • For OS X 10.5–10.7.2: Java version 6, 7
      • For OS X 10.7.3–10.10: Java JRE 1.7.0_45 (packaged with the CrashPlan app)
    Linux
    • 1 GHZ+ x86-64 CPU
    • 1 GB Memory
    • 250 MB free drive space
    • Kernel version 2.6.13 or newer
    • glibc 2.4+
    • cpio
    • Xorg (GUI required)
    • SWT
    • Java JRE 1.7.0_45 (packaged with the CrashPlan app)
    Solaris2
    • 1 GHZ+ CPU
    • 1 GB Memory
    • 250 MB free drive space

    1 In Windows, CrashPlan relies on the System user's read/write permissions to access and back up files

    2The CrashPlan app runs in 32-bit mode on Solaris and OpenSolaris systems

    Operating System Considerations
    Alpha, beta, and other pre-release operating systems are not supported. Only the specific operating system versions listed on this page are supported.

    CrashPlan App Version 3.6.2 And Earlier

    OS Hardware Software
    Windows1
    • 1 GHZ+ CPU
    • 1 GB Memory
    • 250 MB free drive space
    • XP, Vista, Windows 7, Windows 8 in desktop mode, Server 2003/2008/2012 (excludes Windows Server Essentials, Windows Small Business Server, and Windows Home Server)
    • Java version 6, 7 (packaged with CrashPlan app)
    Mac
    • 1 GHZ+ 64-bit Intel CPU
    • 1 GB Memory
    • 250 MB free drive space
    Linux
    • 1 GHZ+ x86-64 CPU
    • 1 GB Memory
    • 250 MB free drive space
    • Kernel version 2.6.13 or newer
    • glibc 2.4+
    • cpio
    • Xorg (GUI required)
    • SWT
    • Oracle Java version 6, 7
    Solaris2
    • 1 GHZ+ CPU
    • 1 GB Memory
    • 250 MB free drive space

    1 In Windows, CrashPlan relies on the System user's read/write permissions to access and back up files

    2The CrashPlan app runs in 32-bit mode on Solaris and OpenSolaris systems

    CrashPlan Mobile App

    OS Software Hardware
    Android Android 2.2 and up  
    iOS  iOS 7.0 or later iPhone, iPad, and iPod touch
    Windows Phone Windows Phone 8
    Windows Phone 7.5
     

    CrashPlan PROe requires version 3.2.1 or later of the enterprise server to use the CrashPlan mobile app. 

    Using The CrashPlan App Outside System Requirements
    The CrashPlan app is certified for use only on the specific systems that meet our system requirements. However, technology enthusiasts have found uses for CrashPlan outside our supported systems and configurations
    You must to post a comment.
    Last Modified
    16:25, 8 Dec 2014

    Tags

    Classifications

    CrashPlan User Guide