This page contains a list of frequently asked questions for CrashPlan for Home users.
Absolutely! CrashPlan offers a free, full-featured 30-day trial so that you can try out all of CrashPlan's features before purchasing a subscription.
You can even continue using CrashPlan for free after the trial ends if you only wish to back up locally and to your friends' computers.
Visit our download page and choose Windows, Mac, Linux, or Solaris to get started with CrashPlan.
Backing up with CrashPlan is easy: select the files and folders you want to back up, choose a backup destination, and click Start Backup! CrashPlan takes over from there and automatically makes sure all of your files are backed up.
Learn more about:
There are a few different ways to restore files, depending on the amount of files you are restoring and the location of the backup data. The articles listed here explain how to restore for each situation:
Use our online form to submit a support request 24 hours a day. See Contacting A Customer Champion for complete details about what information to include in your request, as well as for additional ways to contact Customer Champions.
Yes! In fact, we highly recommend that you do.
Backing up to multiple destinations is the best way to help ensure the safety and integrity of your data. CrashPlan allows you to back up to a computer you own, to a drive attached to your computer, to a friend's computer, to CrashPlan Central, or to any combination of these destinations. Learn more about using multiple destinations.
CrashPlan for Home without a subscription backs up once a day and uses 128-bit encryption. It is ad-supported.
CrashPlan for Home with a subscription contains additional features, including:
Friend backup allows you to back up to friends or family who let you use spare storage space on their computers. Similarly, you can let friends back up to your computer. This way, your data is stored off-site for increased protection, and you have easy access to it should you ever need to restore.
But don't worry about security -- your friend cannot access your data without your account password. Even though the data is stored on your friend's computer, it is encrypted and can only be restored when you sign in with your account information.
Adopting another computer is the process of having one computer take over for another computer that has been lost, stolen, sold, or reformatted. By adopting the previous computer's backup archive, you avoid repeating the potential lengthy, initial backup. Learn more about adopting.
We are Code42. We make software that protects the world's data. Learn more at http://www.code42.com/about.html.