CrashPlan is designed for convenience. That’s why you can access your CrashPlan account from any web browser – to update billing preferences, check the status of your backups, and even restore files!
To access your CrashPlan account:
Your account's billing and subscription information is displayed immediately upon logging in. Here you can:
The CrashPlan web app is also a great way to check on the status of your backup and restore files on the go. Click Computers to view info about all of your computers, including:
Additionally, you can use the CrashPlan web app to restore any files backed up to CrashPlan Central. This option is designed as a way to quickly restore files when you're away from your computer. You can restore 500 MB at a time. If you need to restore a larger amount of files, use the CrashPlan app instead.
We're almost done here! CrashPlan should be operating quietly in the background to protect your digital life. But if something isn't quite working right, we've still got your back. Click Next below to learn basic troubleshooting tips for CrashPlan, and how to locate additional help resources.