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    Home > CrashPlan > Latest > Getting Started > 10: Accessing The CrashPlan Web App

    Copyright (c) 2006-2014 MindTouch Inc.

    This file and accompanying files are licensed under the MindTouch Master Subscription Agreement (MSA).

    At any time, you shall not, directly or indirectly: (i) sublicense, resell, rent, lease, distribute, market, commercialize or otherwise transfer rights or usage to: (a) the Software, (b) any modified version or derivative work of the Software created by you or for you, or (c) MindTouch Open Source (which includes all non-supported versions of MindTouch-developed software), for any purpose including timesharing or service bureau purposes; (ii) remove or alter any copyright, trademark or proprietary notice in the Software; (iii) transfer, use or export the Software in violation of any applicable laws or regulations of any government or governmental agency; (iv) use or run on any of your hardware, or have deployed for use, any production version of MindTouch Open Source; (v) use any of the Support Services, Error corrections, Updates or Upgrades, for the MindTouch Open Source software or for any Server for which Support Services are not then purchased as provided hereunder; or (vi) reverse engineer, decompile or modify any encrypted or encoded portion of the Software.

    A complete copy of the MSA is available at

    10: Accessing The CrashPlan Web App

    Applies to:
    • CrashPlan for Home


    CrashPlan is designed for convenience. That’s why you can access your CrashPlan account from any web browser – to update billing preferences, check the status of your backups, and even restore files!

    Signing In

    To access your CrashPlan account:

    1. Go to the CrashPlan website
    2. Click Login
    3. Enter your CrashPlan email and password to sign in

    Subscriptions And Billing

    Your account's billing and subscription information is displayed immediately upon logging in. Here you can:

    1. Edit your billing information
    2. Opt to have your subscription renew automatically
    3. View the time remaining on your trial or subscription
    4. Subscribe to CrashPlan for Home (or extend an existing subscription)

    Manage account

    My Computers

    The CrashPlan web app is also a great way to check on the status of your backup and restore files on the go. Click Computers to view info about all of your computers, including:

    1. Total number and size of files selected for backup
    2. Percentage of your backup file selection that is currently backed up
    3. Last time that CrashPlan started a backup
    4. Files you can restore

    Computer details

    Web Restore

    Additionally, you can use the CrashPlan web app to restore any files backed up to CrashPlan Central. This option is designed as a way to quickly restore files when you're away from your computer. You can restore 500 MB at a time. If you need to restore a larger amount of files, use the CrashPlan app instead.

    1. Click Computers
    2. Click Restore for the computer containing the files you want to restore
    3. Browse for and select the files you want to restore
    4. Click Restore
    5. Click the link to download a zip file containing your restored files

    Restore files from the web

    What's Next?

    We're almost done here! CrashPlan should be operating quietly in the background to protect your digital life. But if something isn't quite working right, we've still got your back. Click Next below to learn basic troubleshooting tips for CrashPlan, and how to locate additional help resources. 

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    Last modified
    06:18, 10 Apr 2014



    CrashPlan User Guide