We are excited that you are interested in using CrashPlan to back up the most important files on your computer. This guide provides articles to help you get the most out of CrashPlan right away.
- Accept A CrashPlan Invite
- You've received a request from a friend who would like to protect the files on his computer by backing up to your computer using CrashPlan. If you accept and install CrashPlan on your computer, you and your friend can back up to each others' computers for free. Here are some important things to know about CrashPlan backup:
It's secure. Your friends can't see your files / folders and you can't see theirs.
It's automatic. There are no annoying prompts or interruptions.
It's quiet. You won't even know it's there
- Accessing A File Using Your Mobile Device
- Your iPhone, iPod Touch or iPad goes with you to places you may not bring a computer. With the CrashPlan mobile app, you can access any file backed up to CrashPlan Central directly from your mobile device.
- Accessing Your CrashPlan Account Online
- Use the options on the My Account tab to view your account information, payment history and details about your backup destinations, including computers, friends and CrashPlan Central. If you are a CrashPlan for Home subscriber, the web restore feature is available when you access your account online.
You can access your CrashPlan account online:
From the CrashPlan app
Using your web browser
- Backing Up To CrashPlan Central
- CrashPlan Central is CrashPlan for Home's secure, online backup destination. It offers great data protection and provides easy access to your files wherever and whenever you need them. Once you've installed CrashPlan, you can start backing up to CrashPlan Central right away.
CrashPlan Central is free for 30 days. Use this time to test it out and to learn more about how CrashPlan works and about other options for backup destinations available in CrashPlan.
- Be A Destination
- This tutorial explains how to set up a computer to be a backup destination for another computer. For example, if your college student wants to back up her laptop to the family's desktop computer back home, you can set up the desktop to be a destination for the laptop.
- Creating Your Account
- Now that you have installed CrashPlan on your computer, you're ready to create an account. Creating an account allows you to start backing up and inviting others to back up to you. To get started, just open the CrashPlan app and enter your basic information in the Create Your Account window.
- Installing CrashPlan
- This article provides instructions for installing the CrashPlan app on your computer.
- Setting Up A New Computer
- Did you recently get a new computer? Whether you're replacing an existing computer or adding a computer to your account, this article can guide you to the CrashPlan backup solution that fits your needs.
- Computer Destinations Overview & Settings
- The Destinations > Computers tab displays other computers on your account available for you to use as backup destinations. You can also view the status of backups in progress, rename and remove destinations, and review other information about each computer destination such as space used, space allocated, and IP address.
- CrashPlan App Sign In Overview
- Sign in to CrashPlan from the CrashPlan app to start backups for a new user, or continue backups for an existing user.
- CrashPlan Online Account Overview & Settings
- Use your CrashPlan account online to view your account information and details about your backup destinations and backing up to CrashPlan Central.
- General Overview & Settings
- The General page contains controls for basic settings related to:
Inbound backup configuration
When to consider the computer is not in use
Low battery options
Launching the menu bar (Mac) / notification area menu (Windows)
Changing the display language
- Online / Cloud Destinations Overview & Settings
- Use the online destination's tab to manage your cloud destination, if applicable.
- System Requirements
- The system requirements below are for the current version of the CrashPlan app and CrashPlan mobile app.
Enterprise Server system requirements are also available.
CrashPlan Central provides a secure, online backup destination for CrashPlan for Home subscribers. C...
CrashPlan is extremely flexible. You can back up to a computer you own, to a drive on or attached to...
This article describes Java and how it is packaged with the CrashPlan app.
The features below distinguish CrashPlan for Home with a subscription from other backup solutions of...
This article explains how to uninstall the CrashPlan app from your computer.
This article answers several questions about pricing and data centre locations for CrashPlan custome...
If you are a small business owner, you may wonder if you should use CrashPlan for Home or CrashPlan ...
This article answers common questions about the CrashPlan for Home mobile app for iOS, Android, and ...
If your computer is asleep or turned off, CrashPlan doesn't run and therefore it can't back up or re...
CrashPlan for Home is available with or without a subscription. Use CrashPlan for Home without a sub...