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    Copyright (c) 2006-2014 MindTouch Inc.

    This file and accompanying files are licensed under the MindTouch Master Subscription Agreement (MSA).

    At any time, you shall not, directly or indirectly: (i) sublicense, resell, rent, lease, distribute, market, commercialize or otherwise transfer rights or usage to: (a) the Software, (b) any modified version or derivative work of the Software created by you or for you, or (c) MindTouch Open Source (which includes all non-supported versions of MindTouch-developed software), for any purpose including timesharing or service bureau purposes; (ii) remove or alter any copyright, trademark or proprietary notice in the Software; (iii) transfer, use or export the Software in violation of any applicable laws or regulations of any government or governmental agency; (iv) use or run on any of your hardware, or have deployed for use, any production version of MindTouch Open Source; (v) use any of the Support Services, Error corrections, Updates or Upgrades, for the MindTouch Open Source software or for any Server for which Support Services are not then purchased as provided hereunder; or (vi) reverse engineer, decompile or modify any encrypted or encoded portion of the Software.

    A complete copy of the MSA is available at

    Getting Started

    Applies to:
    • CrashPlan for Home
    • CrashPlan PRO
    • CrashPlan PROe


    Welcome to the CrashPlan getting started guide! In three easy steps, you can begin backing up the files that mean the most to you. For a detailed introduction to CrashPlan, see the topics in the guide below

    PDFYou can also download this guide as a PDF.

    Step 1: Install The CrashPlan App

    Download the free CrashPlan app for the version of CrashPlan you want to use. Open the downloaded file and follow the prompts to install CrashPlan on your computer.

    Step 2: Create Your Account

    Enter your name, email, and choose a password. Click Create Account to sign in. 
    Note: If you are using CrashPlan PRO or CrashPlan PROe, sign in or create an account with the details provided by your CrashPlan administrator

    Install the CrashPlan app

    Step 3: Select Your Files And Start Your Backup

    CrashPlan selects your user folder for initial backup by default. The user folder contains commonly-used folders for pictures, music, documents, downloads, and more. 

    1. (Optional) Click Change to adjust the folders selected for backup
    2. Click Start Backup 

    Start backup

    That's it! It's safe to close the CrashPlan app while your backup continues quietly, behind the scenes. If you turn your computer off, CrashPlan will resume where it left off the next time you turn it on.

    Keep Your Computer On
    Your computer must be awake for CrashPlan to back up your files. You can optimize your computer's energy settings if you don't want your backup interrupted.

    What's Next?

    The CrashPlan for Home trial lets you back up to CrashPlan Central free for 30 days. After the trial period, you need a CrashPlan subscription to continue backing up to CrashPlan Central and enjoying premium features, like continuous backup and support from our Customer Champion team. See our comparison chart for a full breakdown of the features a subscription offers.

    More Info

    For a more detailed introduction to CrashPlan for Home, read or browse the topics below. Start with our welcome guide if you would like to advance through the entire getting started guide.

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    Last modified
    09:50, 28 Jan 2015



    CrashPlan User Guide