- CrashPlan for Home
- CrashPlan PRO
- CrashPlan PROe
Welcome to the CrashPlan getting started guide! In three easy steps, you can begin backing up the files that mean the most to you. Or, for a more detailed introduction to CrashPlan, see the topics in the guide below.
Step 1: Install The CrashPlan App
Download the free CrashPlan app for the version of CrashPlan you want to use. Open the downloaded file and follow the prompts to install CrashPlan on your computer.
Step 2: Create Your Account
Enter your name, email, and choose a password. Click Create Account to sign in.
Note: If you are using CrashPlan PRO or CrashPlan PROe, sign in or create an account with the details provided by your CrashPlan administrator
Step 3: Select Your Files And Start Your Backup
CrashPlan selects your user folder for initial backup by default. The user folder contains commonly-used folders for pictures, music, documents, downloads, and more.
- (Optional) Click Change to adjust the folders selected for backup
- Click Start Backup
That's it! It's safe to close the CrashPlan app while your backup continues quietly, behind the scenes. If you turn your computer off, CrashPlan will resume where it left off the next time you turn it on.
The CrashPlan for Home trial lets you back up to CrashPlan Central free for 30 days. After the trial period, you need a CrashPlan subscription to continue backing up to CrashPlan Central and enjoying premium features, like continuous backup and support from our Customer Champion team. See our comparison chart for a full breakdown of the features a subscription offers.
For a more detailed introduction to CrashPlan for Home, read or browse the topics below. Start with our welcome guide if you would like to advance through the entire getting started guide.
- Accept A CrashPlan Invite
- You've received a request from a friend who would like to protect the files on his computer by backing up to your computer using CrashPlan. If you accept and install CrashPlan on your computer, you and your friend can back up to each others' computers for free. Here are some important things to know about CrashPlan backup:
It's secure. Your friends can't see your files / folders and you can't see theirs.
It's automatic. There are no annoying prompts or interruptions.
It's quiet. You won't even know it's there
- Be A Destination
- This tutorial explains how to set up a computer to be a backup destination for another computer. For example, if your college student wants to back up her laptop to the family's desktop computer back home, you can set up the desktop to be a destination for the laptop.
- Creating Your Account
- Now that you have installed CrashPlan on your computer, you're ready to create an account. Creating an account allows you to start backing up and inviting others to back up to you. To get started, just open the CrashPlan app and enter your basic information in the Create Your Account window.
- Installing CrashPlan
- This article provides instructions for installing the CrashPlan app on your computer.
- Optimizing Computer Energy Settings For Uninterrupted Backup & Restore
- If your computer is asleep or turned off, CrashPlan doesn't run and therefore it can't back up or restore files. If you need to back up or restore a large number of files, we recommend disabling your computer's sleep settings. This article includes links to information about modifying your computer's energy settings to facilitate uninterrupted backup and restore tasks.
- Setting Up A New Computer
- Did you recently get a new computer? Whether you're replacing an existing computer or adding a computer to your account, this article can guide you to the CrashPlan backup solution that fits your needs.
- Uninstalling The CrashPlan App
- This article explains how to uninstall the CrashPlan app from your computer.
- Computer Destinations Overview & Settings
- The Destinations > Computers tab displays other computers on your account available for you to use as backup destinations. You can also view the status of backups in progress, rename and remove destinations, and review other information about each computer destination such as space used, space allocated, and IP address.
- CrashPlan App Sign In Overview
- Sign in to CrashPlan from the CrashPlan app to start backups for a new user, or continue backups for an existing user.
- CrashPlan Online Account Overview & Settings
- Use your CrashPlan account online to view your account information and details about your backup destinations and backing up to CrashPlan Central.
- General Overview & Settings
- The General page contains controls for basic settings related to:
Inbound backup configuration
When to consider the computer is not in use
Low battery options
Launching the menu bar (Mac) / notification area menu (Windows)
Changing the display language
- Online / Cloud Destinations Overview & Settings
- Use the online destination's tab to manage your cloud destination, if applicable.
- System Requirements
- The system requirements below are for the current version of the CrashPlan app and CrashPlan mobile app.
Enterprise Server system requirements are also available.
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