Adopting another computer is the process of having one computer take over for another computer that has been lost, stolen, sold, or reformatted. This process also applies when rebuilding your computer following a crash. By reconnecting to the previous computer's backup archive, you avoid repeating the potentially lengthy, initial backup.
Step 3: Adopt Previous Computer
- In the new computer message, click Adopt
I don't see the option to Adopt
- Select the computer that you want to adopt
If you're not sure which computer to adopt, check out these adoption tips from our Customer Champions
- Enter your Email and Password again and click Sign In
- Confirm that the adoption completed
The Adoption Complete! message should display
The CrashPlan app performs a full file verification scan to compare the files on your computer against the files in your backup archive.
Step 4: Verify File Selection
Changing operating systems
: If you are moving to a new operating system (e.g. Mac to Windows), then at this point you should proceed to the instructions in our Cross-Platform Adoptions
After adoption is complete, verify your file selection to ensure that any files that may now reside in a different location on your system are selected for backup.
After adopting, do not deselect files from your backup selection. CrashPlan immediately removes the deselected files from your archive. You do not have a chance to confirm this operation. There is no way to reverse this operation or recover these removed files. Learn more about deselecting files
Behind The Scenes
Want to learn even more about Adoption? Check out this video by Customer Champion Xander B. to learn what's happening behind the scenes.