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CrashPlan doesn't support backing up mapped drives on Windows. CrashPlan runs as a Windows service and therefore cannot access drives mounted by a user. This is an OS-level restriction built into Windows.
If you would like to back up a mapped drive on Windows, this article describes an unofficial method for doing so. It is not supported by CrashPlan or Code42, so proceed at your own risk.
This method for backing up a mapped drive requires advanced knowledge of Windows. It is not for beginners. If you don't feel comfortable using a command line, you should stop now.
<device_ip_address>, with appropriate data for your environment.
net use S: \\<device_ip_address>\<share_name> /USER:<device_ip_address>\<username> <password> C:\tmp\mount.log 2>&1 2>&1
For information on how this command works, see Microsoft's documentation on net use.
echo %date% %time% : "%cd%\mount.bat" >> C:\tmp\mount.log >&1 2>&1 net use S: \\192.0.2.50\marvin /USER:192.0.2.50\marvin marvin_pass >> C:\tmp\mount.log 2>&1 2>&1
Note: If you create your .bat file in Notepad, make sure you select All Files from the Save as Type menu. Otherwise, Windows interprets your batch file as a regular text file (.txt).
Use Windows built-in task scheduling function to run your batch file as the SYSTEM user.
Now that you have your batch file, create the task on Windows XP or Server 2003:
Now that you have your batch file, create the task on Windows Vista, 7, or 8:
The solution presented above is just one possible method. Users have created similar tutorials for other methods.