- CrashPlan for Home
- CrashPlan PRO
- CrashPlan PROe
CrashPlan’s command-line interface (CLI) allows you to manually enter commands that can be used to generate log files, start and stop the backup service, assign a new GUID, and more.
- Open the CrashPlan app.
- Double-click the CrashPlan logo in the upper-right corner.
The command-line interface appears.
- Enter commands in the text area.
- Enter commands without quotes.
- The commands are case-sensitive, so be sure to enter commands exactly as shown.
- Use commas to separate multiple commands on the same line.
Recreates the client-side cache with data from the destination. Code42 cloud destination GUIDs are listed below. See also "No Files Found" article.
US and other (non-Australian) International customers:
|backup.scan||Performs a file verification scan or checks your file selection for deleted files. Can be abbreviated as
|backup.set||Create or delete backup sets. Can be abbreviated as
|backup.validate||Validate the client cache for all or a given destination.|
CrashPlan app version 4.6.x and later only
|Returns the local IP address and ports used by the CrashPlan app.
The ports displayed are used for the following:
The HTTP Port is not used in version 4.x of the CrashPlan app.
|custom||Deletes any existing CrashPlan app language and skin customizations.|
|deauthorize||Deauthorize the computer. Logs out the current user, disables the CrashPlan service and requires login to resume. Often used for troubleshooting or to switch to a different user account.|
|disconnect||Disconnects the computer or another computer on the account using the Globally Unique ID.
Example: disconnect <GUID>
|dump||Print the client's state and configuration to the logs for easy reading. If possible, always issue this command before sending the logs to support.|
|exit||Exit the CrashPlan app and turn off the background CrashPlan service.|
|getlogs||Compiles the client logs into a compressed archive and displays the archives path.
|guid||Display computer's current identity (Globally Unique ID).|
|guid new||Assign a new, randomly generated computer identity.|
|guid <guid number>||Reassign the provided guid from another computer in your account to this computer.|
|help||Show a list of available commands.|
|java||View or set the Java JVM maximum heap size. See our tutorial for details about how to use this command to increase the amount of memory allocated to the CrashPlan service.|
|log||Control logging levels. Available logging levels are:
|pause.system||Pause the CrashPlan service for 24 hours. Add number of minutes to pause for a different period. For example,
|pause.target||Pause backup to a specific destination guid. Add number of minutes to pause for a different period. For example,
|proxy||Manage proxy settings and refresh PAC file. Available proxy commands are:
|reauthorize||Reauthorize with the server. Can be abbreviated as
|reconnect||Reconnects the computer or another computer on the account using the Globally Unique ID.
Example: reconnect <GUID>
|restart||Exit the CrashPlan app and restart the CrashPlan service.|
|resume.system||Resume the CrashPlan service. Can be abbreviated as
|shutdown||Shutdown the CrashPlan service. Can be abbreviated as
|version||Display the version date/time string given a long version number.|