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Code42 Support

Restoring Apple Contacts And Address Book

Applies to:
  • CrashPlan PRO
  • CrashPlan PROe


This tutorial explains how to restore your Contacts and Address Book information.


  • Contacts for OS X v10.8 and later 
  • Address Book for OS X v10.7 and earlier 


Non-Code42 Products
Information about products from other manufacturers is intended as a resource to help you get the most out of Code42 products. However, our Customer Champions cannot provide direct assistance for these products. For assistance with products not developed by Code42, contact the product's manufacturer.

In order to restore your Contacts files, your user Library folder must be included in your backup file selection. By default, CrashPlan backs up this folder. If you have changed your backup file selection and Contacts's files are not included, you will not be able to restore.


To restore your Contacts or Address Book files: 

  1. Open the CrashPlan app
  2. Click Restore
  3. Locate and select the address book folder:
    • /Users/<username>/Library/Application Support/AddressBook
  4. (Optional) If you want to restore files from a previous date, click most recent to select a specific date
  5. Click Desktop to change the restore location to original location
  6. Click Restore 
    Your download begins immediately. The Restore Status displays the progress of your restore
  7. Quit and restart Contacts or Address Book
    Your contacts are restored

Files Address Book

Troubleshooting iCloud Contacts 
CrashPlan only backs up contacts stored locally on your computer. If you are having problems with contacts stored in iCloud, visit the iCloud support website 

 External Links 

Apple: iCloud Contacts support