- CrashPlan for Home
- CrashPlan PRO
The minimum requirements for using CrashPlan app and CrashPlan mobile app with CrashPlan for Home and CrashPlan PRO are described below. These requirements apply to the currently-supported versions of the CrashPlan app and CrashPlan mobile app.
If you use Code42 CrashPlan (previously CrashPlan PROe), please see the Code42 platform system requirements instead.
The system specifications listed below are the minimum requirements needed to successfully install the CrashPlan app.
If you are backing up more than 1 TB or 1 million files, please review additional technical information.
The CrashPlan app requires a graphical user interface (GUI) for use on all operating systems.
1 In Windows, CrashPlan relies on the system user's read/write permissions to access and back up files.
2 Windows XP 64-bit requires installation of the MS Visual C++ 2005 Redistributable pack.
Alpha, beta, and other pre-release operating systems are not supported. Only the specific operating system versions listed on this page are supported.
The CrashPlan app is certified for use only on the specific systems that meet our system requirements. However, technology enthusiasts have found uses for CrashPlan outside our supported systems and configurations.
CrashPlan Mobile App
|Android||Android 2.2 and up|
|iOS||iOS 7.0 or later|
|Windows Phone||Windows Phone 8
Windows Phone 7.5
See end of support details.