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Code42 Support

Sign In Reference

Applies to:
  • CrashPlan for Home
  • CrashPlan PRO
  • CrashPlan PROe

Overview

Sign in to CrashPlan from the CrashPlan app to start backups for a new user, or continue backups for an existing user.

New Account Sign In

CrashPlan For Home

Sign In Home

Item Description
a Account Status

Choose whether to sign in to a New Account or an Existing Account

b First name

Enter your first name

c Last name

Enter your last name

d Email

Enter the email address for your account

e Password

Choose a password, then enter it again as confirmation

f Create Account

Creates the CrashPlan user account with the provided information

CrashPlan PRO

Sign In PRO

Item Description
a Email

Enter the email address for your account

b Password

Enter your account password

c Sign In

Sign in to your CrashPlan account using the provided information

Code42 CrashPlan

Note: Your system administrator may customize this screen for your organization.

New USer

Item Description
a Account Status

Choose whether to sign in to a New Account or an Existing Account

b First name

Enter your first name

c Last name

Enter your last name

d Username

Enter your username

e Password

Choose a password, then enter it again as confirmation

f Registration key

Enter the registration key provided by your backup administrator

g Enterprise Server address

Enter the IP address of the enterprise server provided by your backup administrator

h Create Account

Creates the CrashPlan user account with the provided information

Existing User Sign In

Existing Account

Item Description
a Account Status

Choose whether to sign in to a New Account or an Existing Account

b Username

Enter your username

c Password Enter your account password
d Enterprise Server address
Code42 CrashPlan only

Enter the IP address of the enterprise server provided by your backup administrator

e Sign In

Sign in to your CrashPlan account using the provided information