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Code42 Support

Upgrading Your Environment

Overview

Links to upgrade files and instructions for upgrading your Code42 environment are located in the table below. Information on testing the upgrade, version compatibility, and what to expect during the upgrade is included in the detail page for each upgrade.

Upgrade Instructions And Downloads

Choose the upgrade instructions for your Code42 environment's current version. Upgrading to the latest version may require multiple steps if your current version is more than one version behind the latest version.

Upgrading Your Code42 Environment From Version 5.x To Version 5.x

Current Code42 Server Version Upgrade To Code42 Server Version Associated Device Upgrades
  • 5.0.1
  • 5.0.2
  • 5.0.3

5.1.2 (latest)

Instructions

CrashPlan app
  • 5.0.1
  • 5.0.2
5.0.3
Instructions

CrashPlan app​

Upgrading Your Code42 Environment From Version 4.x To Version 5.x

Current Code42 Server Version Upgrade To Code42 Server Version Associated Device Upgrades
  • 4.3.5
  • 4.3.5.1
  • 4.3.5.2
5.0.3
Instructions
CrashPlan app

4.3.4.1

5.0.3
Instructions

CrashPlan app​

Upgrading Your Code42 Environment From Version 4.x To Version 4.x

Current Enterprise Server Version Upgrade To Enterprise Server Version Associated Device Upgrades
  • 4.3.0
  • 4.3.2
  • 4.3.4.1
  • 4.3.5
  • 4.3.5.1
4.3.5.2 (latest)
Instructions
  • 4.3.0, 4.3.2, 4.3.4.1: CrashPlan app
  • 4.3.5, 4.3.5.1: None
4.2.3.1 4.3.5.2 (latest)
Instructions
  • CrashPlan app
  • SharePlan app (OS X)
  • SharePlan mobile app
  • 4.3.0
  • 4.3.2
  • 4.3.4
4.3.4.1
Instructions
CrashPlan app
  • 4.2.3
  • 4.2.3.1
4.3.4.1
Instructions
  • CrashPlan app
  • SharePlan app (OS X)
  • SharePlan mobile app (iOS)
  • 4.2.0
  • 4.2.1
  • 4.2.2
  • 4.2.3
4.2.3.1
Instructions
None*
  • 4.1.8
  • 4.1.8.1
4.2.3.1
Instructions
None*
4.1.6.3 4.2.3.1
Instructions

None

4.1.6 4.1.6.3
Instructions
None
4.1.5.1

4.1.6

Instructions

  • CrashPlan app
  • SharePlan app
  • SharePlan mobile app
4.1.5

4.1.5.1

Instructions

SharePlan app (Windows)

4.1.4

4.1.5.1

Instructions

  • CrashPlan app
  • CrashPlan mobile app (iOS)
  • SharePlan app
  • SharePlan mobile app (iOS)

* By design, this Code42 platform upgrade does not upgrade devices. We strongly recommend that you continue to upgrade to a later version in order to upgrade your devices.

Upgrading Your Code42 Environment From Version 3.x To Version 4.x

Current Enterprise Server Version Upgrade To Enterprise Server Version Contains Device Upgrade For The CrashPlan App
  • 3.6.5
  • 3.6.5.1
4.1.8.1
Instructions
Yes

Upgrading Your Code42 Environment From Version 3.x To Version 3.x

Current Enterprise Server Version Upgrade To Enterprise Server Version Contains Device Upgrade For The CrashPlan App
  • 3.6.4.1
  • 3.6.4.3
  • 3.6.5
3.6.5.1
Instructions
  • 3.6.4.x to 3.6.5.1: Yes
  • 3.6.5 to 3.6.5.1: No
3.6.3.2

3.6.4.1
Instructions

Yes
3.6.3.1

3.6.4.1
Instructions

Yes
3.6.3.1 3.6.3.2
Instructions
No
3.6.2.1 3.6.3.1
Instructions
Yes
3.6.1.5 3.6.2.1
Instructions
No
3.6.1.4 3.6.2.1
Instructions
No
3.6.1.2 3.6.1.5
Instructions
Yes
3.5.5 3.6.1.5
Instructions
Yes
3.5.4 3.5.5
Instructions
No
3.5.3.2 3.5.4
Instructions    
No
3.5.3 3.5.4
Instructions
No
3.5.2 3.5.3.2
Instructions
Yes
3.5.1.x 3.5.3.2
Instructions
Yes
3.4.x 3.5.1.1
Instructions
No
3.4.x 3.4.1.5
Instructions
No
3.3.x 3.4.1.5
Instructions
Yes
3.2.1.2 3.3.0.2
Instructions
Yes
3.2.1.1 3.2.1.2
Instructions
No
3.2.1 3.2.1.2
Instructions
No
3.8.2010.2 3.6.1.5
Instructions
Yes

Upgrade Older Versions

To upgrade older versions of CrashPlan PROe to 3.8.2010.2, visit our legacy documentation.