- CrashPlan PRO
For all CrashPlan PRO users, we send regular backup status reports to keep you informed about the health of your devices' backups. This guide explains the information in your backup status reports and shows how to configure when these emails are sent.
Your backup status report
Open the CrashPlan PRO support site.
|b||My Account||Open your CrashPlan PRO administration console.|
|c||Areas of concern||
The number of your devices that have an area of concern, such as a long time since the last backup activity or an incomplete backup.
The name of one device under your CrashPlan PRO user account.
An indicator of this device's backup status.
Details about this device's backup.
Configuring backup report delivery
You can configure your weekly backup status reports from two places:
Your CrashPlan PRO administrator can also configure report settings for everyone in your organization.
Configuring backup reports from the CrashPlan app
- Open the CrashPlan app.
- Go to Settings > General.
- Under Backup Status and Alerts, choose a Delivery time.
- Click Save.
Configuring backup reports from the Administration console
- Sign in to the administration console.
- Go to Devices.
- Choose a device to view its details.
- Click the action menu and choose Edit.
- Go to Reporting.
- Change your backup report settings.
- Click Save.