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Code42 Support

Viewing CrashPlan PRO Receipts

Available in:

  • CrashPlan PRO
    • Standard
    • Premium
    • Enterprise

Overview

This article explains your options for viewing and obtaining receipts from CrashPlan PRO.

Considerations

Receipts for CrashPlan PRO do not include value-added tax (VAT) information for any customers.

Viewing your CrashPlan PRO receipts

Email

We email a CrashPlan PRO receipt:

  • When you initially purchase CrashPlan PRO.
  • When you make a change to your licensing information.

Online

CrashPlan PRO subscription administrators can view CrashPlan PRO receipts at any time.

Viewing subscriptions purchased after November 2016

  1. Sign in to the CrashPlan PRO administration console.
  2. Go to Account.
  3. Click View Current Billing Information to view subscriptions you purchased after November 2016.

Managing subscriptions purchased before November 2016

  1. Sign in to the CrashPlan PRO administration console.
  2. Go to Account.
  3. View subscriptions under Previous Billing History for subscriptions you purchased before November 2016.
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