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Code42 Support

CrashPlan PRO Trial Expired: Need To Purchase

Applies to:
  • CrashPlan PRO


We offer a free 30-day trial of CrashPlan PRO that can be installed on as many computers as you wish. At the end of the trial, you must purchase a subscription to CrashPlan PRO if you want to continue using our cloud backup.

See How Subscriptions Work for more information about subscription options.

Recommended Resolution

  1. Sign in to your CrashPlan PRO administration console.
  2. On the left sidebar, select Free Trial > Account Information > PRO Free Trial > Purchase
  3. Choose the plan that's right for you

Note: Please use the email address that you use to sign in to your CrashPlan account when completing the purchase so that your subscription can be automatically applied.