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CrashPlan PRO My Profile Reference

Available in:

  • CrashPlan PRO
    • Standard
    • Premium
    • Enterprise


The My Profile screen displays summary info and graphical views about your recent activity. The action menu contains commands to edit your profile and view deactivated devices.

My profile

My Profile

Item Description
a Your first and last name
b Action menu Displays actions you can perform, for example, edit your profile and view deactivated devices.
c General Info Summary of your account and activity
d Used Storage Total cumulative size of your archives
e Backup Restores

The number of restore sessions and the amount of data restored.

Select the number for Last 30 Days to view Restore History.


List of devices associated with your account.

Select device name to view Device Details.

g List of user roles assigned to you

Action menu

From the My Profile action menu you can:

Name Description

Edit your user account information:

  • Name
  • Email address
  • Password
Show Deactivated Devices View devices you've deactivated
Hide Deactivated Devices Hide devices you've deactivated from the devices list
Deactivate Deprecated - no effect

Deprecated - no effect

Remove Admin Deprecated - no effect
Reset Password Sends you an email containing a link to reset your password
Print Prints the My Profile screen

Edit profile

From the My Profile action menu, select Edit to update:

Edit My Profile

Item Description
a First Name Your first name
b Last Name You last name
c Email Address Your email address, used to log in to CrashPlan PRO
d Old Password Your current password. Required to change password.
e Password Enter your new password
f Confirm Password Re-enter new password
g Backup Quota

Limit in GB that this you can back up.

Select Unlimited to place no restriction on how much data you can back up.

h Cancel

Revert changes and close Edit pane.

i Update User Save changes and close Edit pane.

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