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Code42 Support

Stopping And Starting The Code42 Server

Applies to:
  • Code42 CrashPlan (previously CrashPlan PROe)

Overview

This article shows how to restart, start, and stop the Code42 service, which is the service that runs on the Code42 servers in your Code42 environment. Common use cases for restarting (or stopping and starting) the Code42 service include moving a storage server, modifying configuration files in the Code42 server, or performing a requested task with a Customer Champion.

For information about restarting the CrashPlan service on CrashPlan app devices, see Stopping & Starting The CrashPlan App.

Restarting The Code42 Service From The Administration Console

  1. Sign in to the administration console on the master server.
  2. Navigate to Destinations > Servers.
  3. For each server:
    1. Select the server to view its details.
    2. Click Action Menu > Restart Server to immediately restart the Code42 service for that server.

Restarting The Code42 Service From The Administration Console Command-Line Interface

  1. Sign in to your administration console in a web browser.
  2. Double-click the logo in the upper left corner of the administration console.
    The administration console command-line interface appears.
  3. Enter one of these commands:
    • To restart the local Code42 server: node.restart
    • To restart a remote Code42 server: node.restart <GUID>
      Replace <GUID> with the GUID of a target Code42 server.

Restarting, Stopping, And Starting The Code42 Service On The Host Server

Perform these steps from a GUI or command-line interface on the host server that runs your Code42 server.

Linux

Use these commands in Terminal to stop or start the Code42 service:

Start /etc/init.d/proserver start
Stop /etc/init.d/proserver stop
Restart /etc/init.d/proserver restart

Some Linux systems (such as Debian-based distributions) allow you to process the stop and start triggers with an init.d script.

Windows

From The Windows Services Menu

Use the Windows Services tool running with administrative privileges to restart, start, and stop the Code42 service:

  1. Open Services.
    • Windows Server 2012 / Windows 8: Press Ctrl+Shift+Esc to open the Task Manager and select the Services tab
    • Windows Server 2008 / Windows 7 / Windows Vista: Click Start and enter services.msc
  2. Right-click Code42 server and click Stop, Start, or Restart, as appropriate

From PowerShell Or The Command Prompt

Use the Windows PowerShell tool running with administrative privileges to restart, start, and stop the Code42 service:

  PowerShell Command (Run As Administrator) Command Prompt Command
Stop Stop-Service CrashPlanPROServer net stop CrashPlanPROServer
Start Start-Service CrashPlanPROServer net start CrashPlanPROServer
Restart Restart-Service CrashPlanPROServer n/a

OS X

Use these commands in Terminal to stop or start the Code42 service:

Stop sudo launchctl unload /Library/LaunchDaemons/com.crashplan.proserver.plist
Start sudo launchctl load /Library/LaunchDaemons/com.crashplan.proserver.plist